simplehuman Wall Mount Pumps, Triple 15 fl. oz. Shampoo & Soap Dispenser, Stainless Steel

I purchased 3.5 years ago. I love it. We only have one bathroom, and it has helped keep the bathroom organized and clean. My kids don’t waste as much product. It dispenses a good amount each time. I haven’t had issues with it holding up. It’s still very sturdy and sticking to the tile. It was fairly easy to install, I did it on my own. We did have one that stopped working. It appears to be clogged. Would love to be able to just purchase a replacement but can’t find how to do that. Still for 3.5 years I would say it has worked great. No rust at all.

I bought this to replace another product: https://www.amazon.com/gp/product/B000FGCW0K The above product was compact but there were trade-offs with the annoying refill process, which was a pain if one of the dispensed products ran out before the others, and the fact it's entirely plastic. The plastic build was its downfall, as the main container began to crack, and then the threaded part for the pump snapped off when trying to clean out the old product. The simplehuman triple wall mount shower pump feels far more substantial and quality. I also appreciate the fact that I could individually remove and refill a pump with product. Refilling a pump is very straightforward and so is cleaning them out. Each squeeze of the pump dispenses a very usable amount of product and you can modulate it to lessen the amount. I also like the ability to hang my shaving razor on the side of a pump. The length of the warranty (5 years) and the ability to get replacement parts on the simplehuman website is also a big plus. I do see other people complaining about the mount's adhesive failing and I've not encountered that, even on a tiled wall, as I made sure to clean the surface and waited at least 24 hours for the VHB adhesive to cure to 90% strength. I do recommend reviewing the VHB curing chart, as it is temperature dependent. The adhesive IS very strong (3M VHB) and it is removable, but not reusable, as I did end up buying a 2nd wall mount after changing my mind on the initial mounting location (respect its depth if you have a smaller shower stall like me). You can use some Goo Gone or WD40 to weaken the adhesive, then separate it by inserting something like a grout spatula into it and working it off the wall (I used a plastic grout spatula with a hammer); I think some people have done something similar with fishing line. Afterward, you should be able to clean up the remaining adhesive with a razor scraper.

PROS: Very attractive Installs easily Pump works well CONS: Fell off the wall 2 months after installation Customer support was poor (see below) SimpleHuman did not stand behind this product Replacement part plus shipping increased the cost of this item by 30% (not acceptable) OVERVIEW: I purchased this product in 9/2025 and installed it per manufacturer instructions; just shy of 2 months later it fell off the wall. The pump itself is well made and was a pleasure to use, but it's not much good if it doesn't stay affixed to the wall. It took 10 days for customer support to get back to me to figure out how to solve the problem. Two issues: 1) it was an AI customer support bot that answered the email; 2) the cost of the replacement installation plate + shipping was ridiculously high. I am now waiting for a replacement wall plate from SimpleHuman so I can reinstall it. On the basis of lack of support for their product and cost of purchasing a replacement part that should never have failed, I will not be purchasing from SimpleHuman again. FULL REVIEW: The simplehuman Wall Mount Pump comes with the pump itself and a wall mount. The wall mount has a silicone adhesive. You basically clean off your non-porous surface (in my case, bathroom tile), make sure the surface is dry, and stick the plate on the wall. I waited 24 hours before hooking the pump into place. It connected easily and was solidly attached to the wall. Soap or shampoo can be placed in the pump by simply removing the top of the plastic hold tank. It holds 15 ounces of liquid. The valve easily opened and closed to remove the liquid. The pump itself is solidly made and all the parts function well and function smoothly. It is designed well. However, 2 months after the install, I heard a crash from the upstairs bathroom. The wall plate failed and the pump had fallen to the bottom of the shower. Given that it was solidly made, the pump survived the fall completely intact. The problem: how to reinstall it. CUSTOMER SUPPORT ISSUES: I went to the simplehuman website and contacted customer support via email asking for a new adhesive strip so I could reinstall the plate. 6 days later, no answer. I re-emailed customer support and got a message back 2 days later: "Thanks for reaching out. The adhesive strips for the Single Wall Mount Shower Pump are not sold separately. They are pre-attached to the wall plate, so if the adhesive is no longer effective, you would need to order a new wall plate for your dispenser. You can find the replacement wall plate, which includes fresh adhesive backing, at this link." "For installation, the included 3M double-sided adhesive works best on smooth, flat, non-porous surfaces like bathroom tile. Make sure the area is clean and dry before applying. Prolonged steam may weaken the adhesive over time. If you want to reinforce the adhesion, consider applying a small amount of 100% silicone sealant along the top edge, or use hardware screws suitable for your wall if additional security is needed (screws are not included)." "If you need further assistance, feel free to let me know." "Warm Regards simplehuman AI Customer Support MAJOR PROBLEMS HERE: 1) if this is AI support, why did it take a reminder email and 8 days to answer ? Normally, 2-3 business days. With an AI agent it could potentially be instantaneous. In any event, this is a 'real' company, not a no-name generic manufacturer. I expected real back up here. 2) the link took me to the simplehuman site: the part cost seven dollars plus tax--seemingly reasonable--but the shipping added another nine. And there was no other shipping option available. All in all we're talking seventeen dollars to get this thing up and running again. The cost of getting the new panel is about 34% of the previous cost of this item. Not cool. 3) simplehuman is a higher end brand. When you buy form them you are supposed to receive a quality product (hopefully) but you DO pay for that. This kind of price gouging isn't a good look for this company. I expected more from them. 4) There is something eerily ironic that a company named 'simplehuman' uses AI instead of actual customer support people. Neither simple nor human. Discuss. CONCLUSION: To make a long story short, I opted to purchase a new panel for reinstallation, in spite of the price. I will reinstall it, again, per manufacturer's instructions. If it falls off again, I'll be contacting the BBB. The pump itself gets 5 stars, the installation, so far, gets 1 star, and customer support would get 1/2 star, if that was something I could do. As I have little use for a wall pump that will not stay on the wall, I can't give this more than a single star. This is exceedingly rare for me. I can't remember the last time I reviewed an Amazon product and gave it 1 star. I always try to give a product a fair shake, but it's hard to find value in a wall pump that won't stay on the wall. I will updated this review after reinstalling it. Sadly, not recommended and given my experience I would not purchase products from simplehuman again.

I have a 3-pump combo on my shower wall and needed to replace one — this matched perfectly. The quality is exactly what I expected from simplehuman. After my surgery, not having to fumble with bottles has made such a difference. One-handed pumping is effortless and the stainless steel looks sleek and holds up great. Highly recommend, especially if you need hands-free convenience!

Fall down from first try and spell my shampoo

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Great product, well built and nice finish/ Also delivers perfect quantity of product. Only drawback is that the 3M tape at the back is not strong enough leading my 3 x Dispenser to crash miserably 6h after loading it with soap (had waited c. 18 hours to load it after sticking it to the wall). Resorted to glue it with much stronger glue in a cartridge and holding nicely now

Good quality. Beautiful design