Confer Plastics Step-1X with 8000X Ground to Step Ladder: Above Ground Entry System, Dual Handrails, Slip-Resistant Steps, Supports 300 lbs, Easy Install – Made in USA, Warm Grey with Blue Step-1X

The ladder arrived in two boxes, but one of them was missing the 4th blue step piece. I contacted the seller, and they responded right away—sending out the missing part the very next day. Their customer service was exceptional and friendly! We received the piece a couple of days later and were able to assemble everything without any issues. The ladder itself is very well-made and sturdy. We added 40 lbs of play sand for stability and chose to place the larger steps outside the pool. It’s definitely worth the price! We feel so much safer getting in and out of the pool now—the Intex ladder that came with our pool was tiny and honestly pretty scary to use. This is a huge improvement!

We just opened the pool for the season so please excuse the appearance around the pool. Ladder was easy to assemble. Pretty much one person to assemble but, you'll need two to lift over pool because it's a heavy ladder. I didn't like the idea of putting sand inside the ladder for personal fear that sand can somehow leak out of ladder and mixing with water so we decided to drown the ladder into pool and fill it up with water instead. There was some floating issues so we took thick zip ties and tied ladder to top pool railing for now. Make sure a pool pad is under ladder to protect pool liner. Steps are wide enough to sit down and relax. Ladder on outside seems sturdy and very little wobble. Overall good sturdy ladder. UPDATE..I noticed if the outside ladder sits in high heat weather all day it will soften the plastic ladder. So when you climb it, it will bow a bit.

I can't keep this in the water. It keeps floating up. Instructions were just awful and useless. My dad and I were able to figure out - he did one side and I did the other. Instructions were in English but didn't seem to make sense, like they were missing a step or explanation. Directions say to fill with sand to keep it in the water. What I don't understand is how do you get it out of the pool in the winter if it's full of sand. Perhaps that's why mine keeps floating - because I filled with water? My other ladder was filled with water and wasn't a problem. Then as i lifted it out of the water, it would drain and I could lift over the wall. I can't understand how you'd lift this. I love the steps concept. Exactly why I picked this style. Very sturdy. I imagine works best with a deck (which it seems compatible to do). Right now I don't have a deck so need the last side. But once I have the deck, i won't need to buy another ladder. My only complaint is that the steps are open in the back so difficult to clean the pool there. Where my ladder is positioned makes our hard to move aside. I believe this is more of an issue of my placement. But if this wad attached to a deck, you can't move aside at all so cleaning would be impossible. I believe other styles like this are solid in back - to avoid an algae problem and help with weight.

So, this worked out very well. Obviously I installed it in a reverse configuration ; I wanted the steps with handrails on the outside. The issue is that your pool vacuum cleaner will get behind the ladder. You have to deal with that. Stability and confidence? Very good. Minimal wobble or uncertainty. Fishing your cleaner from behind the steps in this configuration? High. All good, not the intention. Miles greater than the trash Intex sends you in the pool package, and worth the trouble. If Intex accounted for this and sent some kind of skirt for the inside(outside), this would be perfect. Great upgrade, expect to untangle your gear, absolutely worth it. I tried the pvc tube, sand weight, etc. Wasn't too impressed. Great upgrade to the standard ladder sent with these pools.

Bad quality material it’s not made for heavy people even though it says it’s rated for 300 pounds. That’s a lie. The company refuses to fix the situation. It’s trying to force their customers to pay to return the product if they don’t want it and a 50% restocking fee, which is outrageous. I would never do business with this company ever again. I advise everybody to stay clear of this company. I will be contacting the Better Business Bureau.

My former ladder was literally "a ladder" on both sides. Having the steps with this ladder makes it really easy to get in and out of my pool. Like a lot of others, we put it in backwards with the steps on the outside of the pool. We hired a contractor to put a cement paver base to keep the ladder steady. We're gonna try leaving it in the pool over the winter instead of taking it apart. Finger's crossed on that LOL! UPDATE! In 2023, we removed the "ladder" part that we had in the water. We left the stairs (outside of the pool) in place. This spring 2024, everything was perfect! I power-washed the steps, attached the ladder and all was good! Also, my brother-in-law is about 250 pounds and not that nimble. He can easily and safely get in and out of my pool with the steps on the outside. There is also a railing that he could hold for balance. This InPool Step & Ladder is AWESOME!