The People Side of Lean Thinking: A Practical Guide to Change, Employee Engagement and Continuous Improvement

描述

Review Author Q & A Q: What's different about The People Side? A: Traditional Lean Thinking focuses on process improvement. The People Side focuses on the people who make that happen.  Q: What's the problem you're solving? A: Organizational change is difficult for many reasons. Lean changes are even harder. The people problems are significant including fear of losing their job, fear of looking incompetent, told their jobs are not value added, making changes they don't understand and more. The People Side helps to avoid or eliminate these problems. Q: What's the takeaway? A: If employees are respected, and actively engaged in doing their work and improving their work, they will succeed. Read more From the Author The People Side of Lean Thinking is the first of three books on change management emphasizing the importance of people involvement. The second is The HST Model of Change which includes understanding brain functioning to make sense of how people must be treated for change to work. The third book, Lean Thinking 4.0 returns to specific Lean people issues and promotes using Lean tools and concepts to aid people interactions, such as problem solving and communicating. Read more See all Editorial Reviews