Troubleshooting:1. What should I do if the machine cannot connect to the phone? ①Close the mobile data of your smart phone and connect to the home Wi-Fi network before connecting the machine to the phone. ②Make sure the green indicator light of the feeder is flickering slowly before connecting. ③Try to use another device to connect. 2. What should I do if the machine cannot connect to Wi-Fi? ①This feeder is only access to 2.4Ghz network and 802.11b/g/n Wi-Fi routers. Please make sure you are not using a 5G network. ②The feeder should get close to the router, no more than 13ft. ③Make sure they have entered the right Wi-Fi password, especially be careful to the capital letters and the space. 3. What should I do if the feeder cannot dispense food? ①Use dry pet food between 0.10" and 0.70", no canned, snacks or wet food. ②Use a dry cloth to clean the food outlet and the infrared tube regularly.Specifications: Food type: Dry food between 0.10" and 0.70", no canned, snacks or wet food Power Input: AC100-240V~50/60HzOutput: DC5V-2AHopper Capacity: 4.5L Camera: 1MP, 130°wide-angle lensProduct Size: 9.44*6.29*14.96 (tall) inchesPackage Size: 11.22*7.87*15.74 (tall) inchesProduct Weight: 2.3kgPackage Weight: 0.75kgTotal Weight: 3.05kgPackage Includes: Jempet AF2W Smart Feeder *1 Power Cord *1User Manual *1Notes: This kind of feeder is only access to 2.4Ghz network and 802.11b/g/n Wi-Fi routers.
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