Doro 2404 2G Dual SIM Unlocked Basic Mobile Phone for Seniors with Large Colour Display, Big Buttons and Emergency Button (Black) [UK and Irish Version]

I bought this phone for my father, as his previous one had been dropped. He was 94 at the time, and whilst he thoroughly enjoyed speaking to family on it, he would not have been able to manage anything more complex. This phone provided him with the ability to make and receive calls and texts although he rarely used that facility. We were able to set up an emergency alert within the family circle if he had pressed the emergency button and it also enable us contact him if we visited and he had gone out for a drive. It is a flip design and requires the pressing of buttons as opposed to touching any screens. It has a sound button on the side which probably is the only feature which perhaps could have been thought out more. Due to it's compact size, inevitably ones fingers would inadvertently lower the sound and it was a little difficult then trying to explain over the phone how to increase the volume. Other than that, Dad was happy with it and it put the family's mind at ease him having it. The screen is small but it is clear enough to see who is ringing and for Dad, he was happy with that.

Great phone for the price. Very easy to use.

Easy to setup and easy to use

Replacement phone for my husband who just needs a basic phone for sending and receiving calls and texts fits the bill perfectly, had one the same before but when it stopped working relaced with same model.Easy to use, stays charged reasonably well and easy to use.

I purchased this phone for my Mum - she's mid-eighties and has Parkinson's, so an easy-to-use phone is vital. The buttons are much larger than on her previous phone, and the contrast of white numbers on black buttons on a white background is ideal for those with limited dexterity and reduced eyesight. The colour screen is bright and sharp. When closed the phone is small enough to fit in a pocket, but when opened the screen size gives a really good display, sufficient even to cope when the enlarged text is selected.Mum particularly likes the clam-shell style as she is worried about accidentally activating the phone and doesn't want the hassle of using a screen lock. I set the phone up for her and had only one difficulty - the alert function is buried in the settings menu and took a while to locate. This alert function is one of the key reasons this particular model was chosen and will give me additional peace of mind now it's set up and tested - it will not replace the lifeline alarm installed in Mum's home, but it will provide extra help if she's out and about.The alarm function can only be set for one time each day, and Mum needs multiple alarms so she knows when to take her medication (timing is REALLY important for Parkinson's meds), but we got round that by setting the alarm once and using the daily reminder functions for the other times. The short cut keys for quick dial, camera and text messages are useful, although I'm not sure Mum will remember them as they are a new feature for her.My biggest worry about the phone was that it needed a micro SIM and Mum's existing one was a standard size. Having watched multiple YouTube videos and armed with the template I downloaded, I prepared to cut down the existing SIM. I was pleasantly surprised to find that no complicated marking or cutting was required - the existing SIM had been pre-cut and the micro SIM could be simply pressed out of the standard SIM and slotted into the appropriate holder in the phone (thank you EE!).The phone was delivered to me exactly in line with the estimated delivery times - I was kept well informed about delivery, and based on this experience I would be happy to use this supplier again.

Purchased for my wife, who wanted a basic phone.Looks good and easy to use.Has a camera.Not a smart phone, but it does the job.

Loud ring

This was purchased to allow my mother in law to keep in touch with family follow a fall that has left her incapacitated. so this is very much a life life for her.6 weeks in and this has stopped working!!!! and it is outside of Amazon's return policy.Doro Customer service is shocking!! The product is clearly not fit for purpose and they are being a pain, currently refusing to accept Amazon's order number as a valid proof of purchase. If they are not prepared to accept the Amazon order number the they should NOT be allowed to sell their products on Amazon. indeed Amazon have a LEGAL OBLIGATION to deal with this issue, the item is/was purchased via Amazon they have taken the payment my contract is with Amazon not Doro.As a Purchasing manager for 40+ years i know my consumer rights!!!I would urge anyone not to purchase, this product, aside from not being fit for purchase, it really is not worth the hassles and the hoops that we are being made to jump through in order to get this item replaced.Meanwhile it leaves my Mother in law, who is currently totally immobile, unable to summon help - SHOCKING SITUATION, SHOCKING PRODUCT, SHOCKING CUSTOMER SERVICEI would love to give negative stars but that is not possiblephone is back from DORO and sound problem - however the phone now cannot sent or receive text messaged the text facility has disappeared from the phone altogether!!THIS IS , AT BEST, AWFUL!!!!! - this product has been an absolute nightmare!!!!