NGTeco Cloud Time Clock, Upgraded TC1 Remote Control 2.4GHz WiFi Time Card Machine for Small Business with Software & App for iOS/Android, Includes 5 RFID Cards No Monthly Fees

So far it looks like a great product and easy to setup.Michael from the support team was amazing and very helpful with setting up the device.

Don't buy this if you intend to keep track of employee work hour / timecard simple (buy the ngteco non-cloud versions instead, those are actual complete and usable product).This is NOT really a device for small business unless the business has strict enforcement on shifts.-It is missing critical features when compared to the non cloud older models.-Synchronization between the attendance and timecard broken at the time this post is written. (9/29/24).For one reason or another, the development of the web/mobile app feels rushed/incomplete. You can't edit anything related to the punches. You can create punches, timesheet, shift schedule, but you can't edit any of them. It feels like they never talked to any small business owner on what they actually need, and never bothered to look at what features the older models has, which has pretty much all the basic/critical features covered.Pro:- multiple device management- organization management (person/department/site/time zone)- good cloud update, punches are instantly reflected in the webpage- you can manage user and devices from web page/mobile device- can setup automatic email report at daily/weekly/month frequency ( BUT NO BIWEEKLY)- responsive/clean UICon:- device needs to connect to internet, you can only access/manage records from mobile/webpage (older model can be managed via device screen/mobile)- you must add user, add timesheet, assign user to timesheet (aka setup shift), assign to device, before they can clock in. small business using only 1 device don't need this kind of complication. If you mess up, good luck having them show up in the timecard.- can't delete/modify punch- timecard management is buggy, punch doesn't always show up, date selection doesn't work properly either- timecard doesn't always synchronize after attendance punch is updated

Product was easy to setup. No problems using face identification and works great. Had a small problem figuring out the software but one call to NGTeco support and tech support rep Joseph helped me figure it out. We are a small business and this is everything we needed. Highly recommend.

Set up is a little confusing but customer service is very helpful. I spoke with Ray in the USA customer service department and he was able to help me complete set up and resolve an issue. Americans take note- daylight savings needs to be entered annually!

It was easy enough to set up. THe guide is not great so it takes a bit to navigate but i got there in the end. It works fine and it is good that others cant alter the hours

This device is amazing. They have great customer service, super fast, always available. I spoke with James. He was very knowledgeable. I love this device!

This has to be the worst time clock for reporting. Observe the image that shows the computer screen. That's the most you get. You can view punches a single day at a time, in military time. And see if you can figure out the math! That photo is actually what you get!! You cannot view a weekly timesheet, but you can export it to CSV. Even if you pre-set start and end times as well as an automatic lunch deduction, it figures the math incorrectly. The hardware is pretty cool with the fingerprint and facial recognition features, but it unfortunately does absolutely no good if you can't get a report out of it.Oh - and the item is now unavailable from the seller.

Simple and easy to setup. Wasn’t sure how to set some setting and Ray from CS for super fast and easy to explain me.One thing they need do is when using facial recognition add option to verify clock in and out. If In high traffic area it will clock person in or out automatically.