Nighthawk Tri-band WiFi 7 Router (RS500) – security features, BE12000 wireless speed (up to 12 Gbps) – covers up to 2500 sq.ft., 120 devices – 2.5 GB internet port

I’m using the NETGEAR Nighthawk BE12000 (RS500) with 4th Utility FTTH on the 2.3 Gbps tier, connected directly to the CityFibre termination point, and it’s been fantastic. Setup was quick and easy, and the speed and coverage are outstanding — solid performance in every room. Only downside is it takes a bit long to restart, but overall it’s a great router that really makes the most of full-fibre internet.

I share a house with 4 others, all of which have a mix of mobile phones, tablets, laptops and streaming services, all running at the same time. I also need a reliable broadband connection for home working. I have to say, whilst this is an expensive product, it has absolutely blown me away with both the reliability and strength of the signal throughout the house. The router was configured in around 15 minutes using a guided process in the Nighthawk app, after setting the broadband router (VM Hub 4) to modem mode. I have 1Gb broadband from Virgin, which was previously connected to 3 mesh routers that could supply around 50-75Mbps in the furthest corners of the house. This has now risen to a respectable 250-300Mbps, through several walls and a flight of stairs. When close to the router, this often exceeds 1Gbps, so I'm finally getting what I'm paying for! One thing to bear in mind, this is a huge router. With the antenna attached it has roughly the same footprint as a 15.6 laptop, so bear this in mind when placing it. It does have a very sci fi look to it, and the leds can be disabled in settings if you have it on show. I have now been able to run the entire house off just the router alone, so in my opinion, if you want fast, reliable and future proofed WiFi, this is worth the initial outlay. Wired connectivity is also catered for with 4 2.5 Gbps Lan ports and two USB 3.0 ports.

Update 3rd December 2020. Hello again Ms P, You made such a fuss about not refunding my money until you had received the router back but it is now over a month (30th October) since you requested “what was the best time to contact me” Today is the 3rd December and you still haven’t had the courtesy to contact me so I am informing you now that if I have not heard anything back from you by the 11th December then I will on Monday 14th December put the router out with my weekly rubbish for collection buy my local authority. This is and will be my last word on the subject. UPDATE 29th October 2020, It took four months but the money £409.99 has now been refunded into my bank account. Update 15th October 2020, the following is from Netgear support:- NETGEAR Support 2020-10-15 10:48:03 Dear Mr. Wilkins, We acknowledge the email that you sent us. We understand your frustrations about this Refund Request. This took a long time since this is not the process that we have for product refund. We are working on the request now and I will send you an update once completed. We appreciate your time and thank you for contacting NETGEAR. Regards, M P Customer Care Advocate NETGEAR Inc My response :- Hello again Ms P, So you are (TRYING UNSUCCESSFULLY) to tell me that a refund is extremely rare and since Netgear was founded in 1996 and trades almost in every country in the world for around the last 24 years, Netgear have never ever refunded anyone’s money and so there is no procedure for refunding even though, and I advise you to take a look at the reviews on Amazon yourself if you do not believe me, the following it is all true because I have counted myself PERSONALLY and this is just for your NETGEAR Nighthawk 12-Stream AX12 Wifi 6 Router (RAX200) - AX11000 Tri-Band alone and no other products Netgear sell have been counted and the total is:- 5 Star = 56% 4 Star = 8% 3 Star = 8% 2 Star = 4% 1 Star = 24% 24%, nearly a quarter of sales and totalling all the CRITICAL reviews for 1 and 2 Star only, there are….are you ready for this? 53 extremely bad criticisms from the U.K. customers AND…. 194 extremely bad criticisms from AROUND THE REST OF THE WORLD That is just AMAZON SALES no-one else. So, I advise you to think again when telling lies that there is no system for refunding customers money because the statistics show a completely different story and I do not believe you. I have for the past 10 weeks or more been in a one way battle with Netgear support. I bought the AX12 Wi-Fi 6 router (RAX200)- AX11000 Tri-Band on the 10th May, delivered 13th. Around early July I started having trouble but put it down to other things simply because the router was new. I kept losing the connection to my TV, Amazon Prime Cube, CCTV cameras (I have 8) and that dreaded word "Alexa" as all my lights amongst other things are that word controlled. I at last tracked the trouble down to the 2.4 GHZ on the router because it kept dropping out. Since the 27th July, (so that makes the router 10 weeks old) I have had 10 different support case numbers assigned to my router problem. I was promised a refund as the factory was closed and not making any because of the coronavirus and were out of stock. I was also promised an “RMA” which is Netgears’ return process on the 27th July but as of today 30th August NOTHING. I have spent over 15 hours on the telephone with their support staff and every single time you tell the first one, too technical for her so she puts you onto a “Tech 1 Person” you tell them and they put you onto a “Tech 2 person” and then you tell them all over again and they put you onto a “Tech 3 person” so on and so on and each time you have to hang on for 30 or more minutes for the next one to answer. Today the 30th August I spoke again to their support unit and was told that I had to send the unit back first and have it checked and so I replied but you still haven’t told me where to send it and I said no, I want a refund as promised because you are out of stock and the factory closed…..She said that was “UNTRUE” so I asked why I was told that and she couldn't answer. She sent me an "RMA" while I was on the phone and told to check my e-mail. I was told by a person "M P" they were out of stock. I insisted that I wanted a refund or a replacement first because I could no longer trust what I was being told to the reply “you can trust me” I again said no I can't, I trusted MP and where did that get me? to which I was told no refund or replacement until I sent back first…..I told her I would see them in court and that would mean solicitors fees, court fees, my refund and I would request compensation and put the phone down. In desperation, on the 24th August I sent an e-mail explaining everything to Netgears’ Sales: [email protected] , Media Inquiries: [email protected], Investor Relations: [email protected] NOTHING FROM ANY OF THEM NOT EVEN AN ACKNOWLEDGEMENT. I will also send a copy of this review to them as well. After reading this it is now up-to-you if you still want to chance buying anything from NETGEAR.

Much better router than my TP9300. Price was excellent too. In fact my upload and download speeds are higher too. Great user interface and tremendous WiFi coverage. Great piece of kit Netgear, thank you. Highly recommended.

Title: RS300 Nighthawk Description: The Wi-Fi coverage is better than with my previous router. It was simple to set up although the App, is a bit flakey and several attempts were required to complete the setup. So far it has been very stable and produced no errors.

Nachdem mein alter Netgear-Router nach über 10 Jahren nicht mehr so wollte, habe ich mich für diesen entschieden. Für meine Geschosswohnung + Terrasse (in Summe ca. 130qm) reicht dieser Router aus um überall annehmbares WLAN zu haben. Mit annehmbar meine ich, zumindest 2k streaming am Handy. Klare Kaufempfehlung.

Valt regelmatig uit. Oogt softwarematig 'beta'/onvolwassen. Voor dit geld verwacht je 'perfect', en dit is een ding dat je constant aan het resetten bent en dan dit weer heeft en dan dat weer heeft.

as expected

Après pas mal d’attente suite rupture stock, j’ai reçu et installé de suite mon RAX200, installation rapide et sans aucun soucis et tous mes objets connectés (45 en tout) se sont appairés, j’ai accès à chacun d’eux par l’appli et tout roule parfaitement. C’est vraiment ce qu’il fallait pour ma configuration maison. Top

C'est un excellent routeur, avec une bonne portée du wifi sur les 3 bandes (surtout sur le 2.4 et le 5). Il est presque "décevant" par rapport à un Asus ou un TP-Link... En effet, il ne déborde pas d'options avec une belle interface colorée. Au départ, cela fait un choc par rapport à mes anciens routeurs cités sur lesquels je passais du temps sur les interfaces. Avec le Nighthawk, une fois configuré, cela fonctionne tellement bien qu'il n'existe plus dans vos pensées ! Il fait le job à tous les niveaux, wifi et partage USB. Il fonctionne parfaitement sans s'en occuper du tout. Le paramétrage initiale par smartphone parait simple, mais attention : il est bloqué par dns.adguard lors de l'installation. Attention donc à votre DNS privée sur le smartphone. Une fois l'installation faire, vous pouvez remettre dns.adguard. Pas de souci en revanche pour une installation filaire. Cela complique un peu la tache si votre box est déjà en 192.168.1.1, mais c'est faisable (le Nighthawk passe alors en 10.0.0.1 le temps de la config) Certes, le contrôle parental est payant. Mais cela ne pose aucun souci puisque les enfants sont grands. L'Armor est également payant, c'est dommage. Il ne me manque pas non plus pour l'instant, je n'ai même pas lancé les 30 jours gratuits. Sur ces 2 points, Asus et TP link sont gratuits. Mais au final, quel efficacité ce RS300...