Purobot Ultra Auto Waste Packing & Multi-Cat Toilet Behavior Ai Camera Tracking Automatic Self-Cleaning Cat Litter Box, Smart Robot with 5G WiFi App Control&Integration Safety&Odor Free

I’ve been using PETKIT products for years, and they’ve always been reliable. The PuraBot Ultra is by far the best one I’ve used. Setup was fast and simple. The app connects easily and works without issues. My cat adjusted right away. It’s very quiet, and the odor control is excellent. I don’t need to scoop anything, and the waste bin holds plenty. The self-cleaning is smooth and mess-free. The design looks modern and fits well in my home. I also like how the app tracks my cat’s usage. PETKIT has once again made a high-quality product I can count on. Highly recommend it to any cat owner who wants less mess and more peace of mind.

We bought this while it was on sale and made an impulsive (though mildly informed) decision and bought this. We have 3 cats and having to bend down and scoop poop, especially after a long day of work and some mobility issues. It's functions are fully customizable and work pretty dang well. It's UI is really easy to understand and is intuitive for the most part. Navigating the menu on the LED on the litter box isn't as much, but it's mostly due to the double-click confirmation. You scroll through the menu, then single click the option, THEN double click to confirm. I'm sure it's a safety feature but it took me sec to figure that out since I kept getting frustrated that it wouldn't go through. The robot is pretty damn big, about 2 regular bots wide and length, considering it's functionality, so expect it to take up a good amount of space. Now, about all the subscriptions you'll be presented with with it's many moving parts. The cloud service it has is relatively useful, but considering it locks the extra functionalities behind a subscription, it's a little frustrating. The filter for the trash receptacle is relatively cheap to replace and it does a damn good job at covering up the smell of the building trash bag. The bag needs to be packed every 2-4 days depending on the cats' frequency which isn't all too bad. The gripes I have with it are few. One issue I came across is the packing functionality works mostly fine, using heat to melt the bag-ends and sealing the bag. I had an issue where the robot did NOT do a good job of splitting the sealed bag from the new part of the bag and it ended up with me prying it apart. The full bag was fine but it ended up creating a tear in the refill, thus rendering it completely useless (unless I missed a way to re-seal it or find a remedy.) I had to refill the ring with a new, non-torn one and that's money down the drain. Overall, I'd consider it a great purchase and would highly recommend it to anyone who's got the money and who needs a little extra help around the house.

The Petkit Litter Box is an absolute game-changer for any cat owner! From its sleek, modern design to its incredibly functional features, this litter box exceeds expectations in every way. It effectively eliminates waste, keeping odors at bay and ensuring your home stays fresh and clean. Plus my absolute favorite thing, the safety features, my kittens use it like a playground at times and if it is in the middle of cleaning it stops immediately. Totally recommend it! Worth every dollar! Overall, the Petkit Litter Box combines convenience, efficiency, and technology in a way that makes maintaining your cat's hygiene very easy. It's definitely worth the investment if you want a clean, odor-free home and a happy, healthy cat!

The first box I received was defective, which did not remove waste from the litter. Shout out to Amazon customer service for making the return process as simple as possible. UPS picked up the defective box from my home at no charge to me (fortunately I'd hung onto the original packaging), and I received credit for the full amount. Petkit customer service on the other hand was not at all helpful. It took a week and three videos of the defective box to get escalated to the next support team, which never responded to me and closed out my ticket after another week (this is the reason for the loss of a star). The new box is working great. Compared to the older Pura X box I have, I appreciate the large waste bin capacity, zero odor, and that the waste bin full notification works correctly - no overflow unlike the Pura X if you wait for the notification before emptying. Operating cost will be higher due to the need to purchase waste bag refill rings, but it's worth it given the improvements. Also, my cats prefer the new box over the old one as I have both setup near each other and the new one gets more use.

Got it right before i went to my vacation. I recently went on vacation over the July 4th holiday for 5 days, and this automatic cat litter box made things so much easier. It worked perfectly while I was away—no mess, no smell, and my cat adjusted to it without any issues. Knowing the litter box was being cleaned regularly gave me peace of mind during my trip. Super convenient and definitely worth it if you travel or have a busy schedule!

I must have if you have small kittens using the litter box

It's huge; it's very expensive, the camera is a bit pointless - I can access pictures of my cat squatting and the result (fine, if not very dignified) but honestly, once you have seen one litter-covered present you've seen them all. That all pales into insignificance compared to the main benefits - things like regular (and accurate) weighing, and automatic scooping, bagging and sealing. My young kitten adapted to it within a day. It integrates well with Home Assistant too.

If I could give a worse rating, I would. This device began malfunctioning within a month of purchase: • The trash would not refill properly. • After completing the packing cycle, the unit would malfunction and become completely unusable until it randomly “fixed” itself, only to fail again. • The device frequently displayed “auto scooping failure” messages and refused to cycle, even manually, despite no visible or physical issues. When I contacted PETKIT support, after a full week of back-and-forth, they eventually told me that my unit was not an official device because they had not sold it to me directly even though they themselves identified the exact issue and acknowledged it as a known problem with their product design/manufacturing. I then contacted the seller (pawtastic KSA), who had to escalate the issue back to PETKIT. Only at that point did PETKIT finally agree to consider addressing it. This leaves the customer caught in the middle between manufacturer and seller, with no accountability and weeks of wasted time. And despite this, I have yet to receive a solution and have stopped hearing back from the seller. For a premium priced product, this is unacceptable. The fact that I have an expensive product that acts like a regular litter box defeats the purpose and has severely wasted my time, patience, and money.

Had a litter robot 3, this is different gravy ! You won’t know you own a cat ! Works well, no odours, cleaning and auto bagging is amazing! Consumables are a bit pricey - however the refill rings last 3 months (1 bag a week for 1 cat) , just swopped to the latest Petkit litter - you will use up to one bag a week, certainly one every 2 weeks - i tried other litter, but the Petkit is the best by far. Got 6 bags for £57 on amazon , so between £250 -500 on litter. Things to improve for v2 - better alert for full litter bag - flashing red light on machine may be, bigger notification on app - you have to check the app . Getting the litter in - its quite tight to open bag into the machine. However minor issues really, best auto cat litter robot by far.

I was very disappointed with the Petkit Purobot Ultra. First, the package arrived with missing items. Second, the box itself does not fully rotate as it should, which makes the cleaning function unreliable. But the biggest problem is the camera, it simply does not work at all. Even after following all the installation steps and troubleshooting, the app keeps saying the camera is not plugged in. For the price, I expected much better quality control. Unfortunately, with missing parts, rotation issues, and a dead camera, I cannot recommend this product. Hopefully, Petkit improves their quality check, but right now I would not suggest buying it