Question 1

Does the Tree Runners Go run true to size?

Accepted Answer

This style runs true to size for most customers. Size up half a size for wider feet or a roomier fit, and a full size for extra wide feet.

Question 2

How do Allbirds fit?

Accepted Answer

Our shoes offer varying levels of arch support across styles, and our insoles are removable to accommodate custom orthotics if needed. If you have a wider foot and you're a half size, we'd suggest sizing up to the next full size in everything.

Question 3

Will my shoes stretch?

Accepted Answer

While our Wool collection will naturally stretch slightly over time, the Tree collection maintains its original shape. Either way, we recommend wearing them for 1-2 weeks to break in.

Question 4

Are Allbirds washable?

Accepted Answer

Remove the insoles and laces then wash on wool or gentle cycle. For the best results, use your favorite gentle detergent and a delicates bag. Avoid the dryer and bleach at all costs! We recommend hand washing shoes in our Mizzle collection.

Question 5

Are Allbirds waterproof?

Accepted Answer

Not quite, but our Mizzle Collection offers a few extra-special features that make them a perfect option when the weather report is less than ideal.The Wool shoes can definitely sustain a light rain and still keep your feet dry and insulated.

Allbirds Tree Runner Go mens Sneaker

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常见问题