Can you use detergent of your choice (Dawn &/or Pine Sol)?

Any light detergent can be used. No chlorine and non flammable.

Can I use the steam mop attachment (on the lowest setting) to remove soot off a kitchen ceiling?

I believe the rectangular floor tool covered with microfiber would be better and would work well. It's thin and lightweight and has a fully articulating head which I think would be better for reaching overhead. This model produces a dryer steam at a higher pressure than most models which seems preferable on ceilings, since they're often painted with a very flat finish ceiling paint which offers no protection from moisture to the drywall.

What is the return policy if we don’t like the steamer?

I have called Dupray several times and they have always been very friendly and helpful. Their phone is 1-800-881-8482. Also web-site: https://dupray.com/pages/terms-and-conditions/

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🔥 Elevate your clean game with unstoppable steam power!

HEAVY DUTY DURABILITY - Built with premium stainless steel and backed by a lifetime boiler warranty—clean like a pro, year after year.
SCORCHING STEAM PRECISION - Reaches a blazing 345°F with digital gauges for pressure, hours, and maintenance—engineered for peak performance.
PROFESSIONAL GRADE CONTROL - Adjustable steam pressure tailored to every surface—chemical-free power that lifts grime effortlessly.
UNSTOPPABLE CLEANING POWER - Dual-tank system lets you refill detergent mid-clean without downtime—work smarter, not harder.
VERSATILITY MEETS EFFICIENCY - 27-piece toolset tackles floors, grout, appliances, and furniture—your all-in-one deep cleaning solution.

The Dupray Hill Injection Steam Cleaner is a commercial-grade, Italian-engineered powerhouse designed for professional deep cleaning. Featuring a dual-tank system for continuous use, it delivers ultra-hot 345°F steam with precise digital controls. Built from premium stainless steel and equipped with a comprehensive 27-piece toolset, it offers versatile, chemical-free cleaning backed by a 3-year warranty and lifetime boiler guarantee—perfect for managers who demand efficiency, durability, and spotless results.

常见问题

产品是真实而真实的吗？+

是的，所有产品均直接来自美国，英国，阿联酋和印度的授权零售商。我们保持严格的质量控制过程，并在运输前验证每种产品。所有项目都有适用的制造商保证，并由我们的标准退货政策涵盖。

交货需要多长时间，这是可靠的？+

送货时间因目的地国家 /地区不等，通常从3-9个工作日不等。每个订单都可以通过我们的系统完全跟踪。我们处理所有关闭范围，并使用可靠的快递合作伙伴进行最后一英里的交付。您将通过电子邮件和我们的应用程序定期收到有关您的订单状态的更新。

什么是凡人车？从安全订购安全吗？+

自2014年以来，落伍车是一个国际电子商务平台。我们每天在全球范围内安全地处理数千个订单。每个产品都会在交付前经过我们的质量验证过程，我们提供端到端订单跟踪，24/7客户支持以及全面的回报政策，以确保安全的购物体验。

产品定价如何计算？+

我们的价格包括产品成本，国际运输，进口关税，关税和当地交货费用。我们处理所有海关和导入程序，确保交货时没有隐藏的费用。 Pro会员将获得额外的福利，包括免费送货。

Brand	Dupray
Model Number	U21CD85
Colour	Silver
Product Dimensions	53.34 x 40.64 x 50.8 cm; 20.41 kg
Power / Wattage	1600 watts
Voltage	1.2E+2 Volts (AC)
Material	Stainless Steel
Special Features	Detergent Tank, Double Tank System
Item Weight	20.4 kg

Dupray Hill Injection Steam Cleaner. A commercial-grade steamer, made in Italy, designed for professional deep cleaning, offering powerful performance and durability.

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