---
product_id: 569503734
title: "ARRIS (G54) - Cable Modem Router Combo - Fast DOCSIS 3.1 Multi-Gigabit & BE 1..."
brand: "arris"
price: "NT$34494"
currency: TWD
in_stock: null
reviews_count: 4
category: "Arris"
url: https://www.desertcart.tw/products/569503734-arris-g54-cable-modem-router-combo-fast-docsis-3-1
store_origin: TW
region: Taiwan
---

# Up to 18 Gbps blazing speed Wi-Fi 7 coverage up to 5,000 sq ft 10-Gigabit ultra-fast Ethernet port ARRIS (G54) - Cable Modem Router Combo - Fast DOCSIS 3.1 Multi-Gigabit & BE 1...

**Brand:** arris
**Price:** NT$34494
**Availability:** ❌ Out of Stock

## Summary

> 🚀 Unlock Multi-Gig Speeds & Ultimate Coverage — Because Your Home Deserves the Best!

## Quick Answers

- **What is this?** ARRIS (G54) - Cable Modem Router Combo - Fast DOCSIS 3.1 Multi-Gigabit & BE 1... by arris
- **How much does it cost?** NT$34494 with free shipping
- **Is it available?** Currently out of stock
- **Where can I buy it?** [www.desertcart.tw](https://www.desertcart.tw/products/569503734-arris-g54-cable-modem-router-combo-fast-docsis-3-1)

## Best For

- arris enthusiasts

## Why This Product

- Trusted arris brand quality
- Free international shipping included
- Worldwide delivery with tracking
- 15-day hassle-free returns

## Key Features

- • **Trusted by Millions:** Join over 260 million homes relying on ARRIS for rock-solid, reliable internet performance and peace of mind.
- • **Whole-Home Coverage:** Robust Wi-Fi 7 technology blankets up to 5,000 sq ft, keeping every corner of your home connected without dead zones.
- • **Save Big on Rental Fees:** Own your modem and slash up to $168/year in rental fees—smart savings for savvy professionals.
- • **Power-Packed Ethernet Ports:** Four 1-Gigabit plus one ultra-fast 10-Gigabit port ensure lightning-fast wired connections for your most demanding devices.
- • **Blazing-Fast Multi-Gig Speeds:** Experience next-gen DOCSIS 3.1 and Wi-Fi 7 delivering up to 18 Gbps for seamless streaming, gaming, and remote work.

## Overview

The ARRIS SURFboard G54 is a cutting-edge cable modem router combo featuring DOCSIS 3.1 and Wi-Fi 7 technology, delivering ultra-fast internet speeds up to 18 Gbps and coverage up to 5,000 sq ft. Equipped with four 1-Gigabit and one 10-Gigabit Ethernet ports, it supports major ISPs like Xfinity, Spectrum, and Cox. Trusted by over 260 million users, it offers reliable connectivity and significant savings by eliminating rental fees.

## Description

A Trusted Name in Home Connectivity: Get high speeds, low latency, and a two-in-one product! With the ARRIS SURFboard G54 Wi-Fi Cable Modem, you will increase your network capability and get ultra-fast streaming and downloading throughout your home. From a trusted brand with over 260 million modems sold and growing

Review: Worked great for 58 days - then it didn't - Thanks Comcast - UPDATE 3 ************** You can read my sad tale below if you choose. But a quick summary may suffice. I got the SB8200 and it worked for 58 days. It then stopped working. It was replaced by Arris but the second modem did not work, either. That modem was replaced by Arris and the third modem did not work. The odds of getting three bad modems were pretty near zero so attention turned to Comcast. A tech came out and confirmed that the SNR was way low and the signal levels were out of bounds. He ran a new cable to the Comcast distribution box and installed a new splitter. The third modem connected immediately and worked perfectly. The fact that my old modem (not a docsis 3.1) worked had initially suggested that the problem was the new modem instead of the Comcast line. Arris support was GREAT through all this. I got right through to a live tech after about 3-5 rings (after their voice menu system answered and directed my call). They replaced the modems quickly (I had to send old modem back via ground - free return shipping - but they sent replacement modem via next day delivery). This is some of the best support of any company I deal with. It is pretty much the opposite of Comcast where getting to a live agent can be very difficult. This review was originally a 2 star but is now a 5 star - and I would give Arris support 6 stars if I could. ORIGINAL POST ********************* I have had this modem for 58 days. It was working well connected to Xfinity. Good download speed. Then, today it became intermittent. It ran for a couple of minutes, then lost internet connection, then was back but at slower download speed. Then it was running fine. That pattern continued to repeat. I had hoped it was an Xfinity issue, but I reconnected my previous modem and everything is working just fine. Before purchase I had read the bad reviews, but there were way more good reviews so I hoped that I would be one of those customers that got a "good one". Nope. Besides EVERY modem I looked at had about the same number of bad reviews. Many saying - don't buy this. So what is one to do? UPDATE ************** I contacted Arris customer support. I got through to a tech IMMEDIATELY. He said they needed to check the modem while it was online. Since I had already installed by backup modem, I had to contact Comcast and switch my MAC address back to the Arris and get in connected. I then called Arris back and again was connected to a tech, immediately. The reason this is a 2 star rather than a 1 star is because of the ease of contacting support. The tech looked at the modem stats and agreed it was bad. After a 5 minute delay while he consulted with a supervisor, he approved my return of the modem. He emailed me a prepaid shipping label and said they would send a new modem to me as soon as they received the old one back. So what Arris may lack in quality, they do mostly make up for in good customer support. Realistically, any product can fail, so the experience in dealing with a failed product is an important part of the buying process. Arris support gets 4 stars from me - one star off for making me reinstall the modem so they can verify it was bad. Though that was a perfectly reasonable request from them, I had pretty good evidence of my assertion that it was their modem which was the issue. Update 2 ********** I got the replacement modem. I spent about 90 minutes on the phone with Xfinity and Arris customer support trying to get that modem working with Xfinity. We could not get the modem to work - it seemed like it was working for a few seconds here and there. So I am sending this replacement back and will get yet another replacement (for the replacement). Hopefully the 3rd times the charm.
Review: Great so far. Faster speeds than I am used to. - Set-up new modem went well with Xfinity app. Set-up was easy with Arris App. Got computers going quickly. Usual attaching all other online accessories went well. Just remembering all of the different set-up instructions for all of my cameras, Ring doorbells etc. It is just the normal things you go through with changing out a modem / router. Everything seems to be running well. Much faster than my old modem / router. Very satisfied so far.

## Features

- Fast, Reliable Connection: Enjoy high-speed streaming, gaming, and browsing with a trusted brand used in over 260 million homes.
- Next-Gen Speed & Coverage: Wi-Fi 7 and DOCSIS 3.1 deliver blazing-fast internet up to 18 Gbps with coverage up to 5,000 sq ft.
- Powerful Ports: Includes four 1-Gigabit and one ultra-fast 10-Gigabit Ethernet port.
- Service Compatibility: Works with major ISPs like Xfinity, Spectrum, and Cox
- Save on Fees: Own your modem and avoid up to $168/year in rental charges (varies by provider)

## Technical Specifications

| Specification | Value |
|---------------|-------|
| ASIN | B0CF7L4D4N |
| Best Sellers Rank | #694 in Electronics ( See Top 100 in Electronics ) #2 in Modem Router Combos |
| Customer Reviews | 4.2 4.2 out of 5 stars (20,277) |
| Date First Available | October 12, 2023 |
| Item Weight | 3.12 pounds |
| Item model number | G54 |
| Manufacturer | CommScope |
| Product Dimensions | 4.65 x 10 x 12.44 inches |

## Product Details

- **Brand:** ARRIS
- **Connectivity Technology:** Wi-Fi
- **Internet service provider:** Cox, Spectrum, Xfinity
- **Product Dimensions:** 4.65"L x 10"W x 12.44"H

## Images

![ARRIS (G54) - Cable Modem Router Combo - Fast DOCSIS 3.1 Multi-Gigabit & BE 1... - Image 1](https://m.media-amazon.com/images/I/61M7O2cR7CL.jpg)

## Customer Reviews

### ⭐⭐⭐⭐⭐ Worked great for 58 days - then it didn't - Thanks Comcast
*by D***C on April 4, 2021*

UPDATE 3 ************** You can read my sad tale below if you choose. But a quick summary may suffice. I got the SB8200 and it worked for 58 days. It then stopped working. It was replaced by Arris but the second modem did not work, either. That modem was replaced by Arris and the third modem did not work. The odds of getting three bad modems were pretty near zero so attention turned to Comcast. A tech came out and confirmed that the SNR was way low and the signal levels were out of bounds. He ran a new cable to the Comcast distribution box and installed a new splitter. The third modem connected immediately and worked perfectly. The fact that my old modem (not a docsis 3.1) worked had initially suggested that the problem was the new modem instead of the Comcast line. Arris support was GREAT through all this. I got right through to a live tech after about 3-5 rings (after their voice menu system answered and directed my call). They replaced the modems quickly (I had to send old modem back via ground - free return shipping - but they sent replacement modem via next day delivery). This is some of the best support of any company I deal with. It is pretty much the opposite of Comcast where getting to a live agent can be very difficult. This review was originally a 2 star but is now a 5 star - and I would give Arris support 6 stars if I could. ORIGINAL POST ********************* I have had this modem for 58 days. It was working well connected to Xfinity. Good download speed. Then, today it became intermittent. It ran for a couple of minutes, then lost internet connection, then was back but at slower download speed. Then it was running fine. That pattern continued to repeat. I had hoped it was an Xfinity issue, but I reconnected my previous modem and everything is working just fine. Before purchase I had read the bad reviews, but there were way more good reviews so I hoped that I would be one of those customers that got a "good one". Nope. Besides EVERY modem I looked at had about the same number of bad reviews. Many saying - don't buy this. So what is one to do? UPDATE ************** I contacted Arris customer support. I got through to a tech IMMEDIATELY. He said they needed to check the modem while it was online. Since I had already installed by backup modem, I had to contact Comcast and switch my MAC address back to the Arris and get in connected. I then called Arris back and again was connected to a tech, immediately. The reason this is a 2 star rather than a 1 star is because of the ease of contacting support. The tech looked at the modem stats and agreed it was bad. After a 5 minute delay while he consulted with a supervisor, he approved my return of the modem. He emailed me a prepaid shipping label and said they would send a new modem to me as soon as they received the old one back. So what Arris may lack in quality, they do mostly make up for in good customer support. Realistically, any product can fail, so the experience in dealing with a failed product is an important part of the buying process. Arris support gets 4 stars from me - one star off for making me reinstall the modem so they can verify it was bad. Though that was a perfectly reasonable request from them, I had pretty good evidence of my assertion that it was their modem which was the issue. Update 2 ********** I got the replacement modem. I spent about 90 minutes on the phone with Xfinity and Arris customer support trying to get that modem working with Xfinity. We could not get the modem to work - it seemed like it was working for a few seconds here and there. So I am sending this replacement back and will get yet another replacement (for the replacement). Hopefully the 3rd times the charm.

### ⭐⭐⭐⭐⭐ Great so far. Faster speeds than I am used to.
*by D***. on October 23, 2025*

Set-up new modem went well with Xfinity app. Set-up was easy with Arris App. Got computers going quickly. Usual attaching all other online accessories went well. Just remembering all of the different set-up instructions for all of my cameras, Ring doorbells etc. It is just the normal things you go through with changing out a modem / router. Everything seems to be running well. Much faster than my old modem / router. Very satisfied so far.

### ⭐⭐⭐⭐⭐ Solid connection
*by S***Y on October 21, 2025*

The previous three modems we've owned have been made by Arris, and very solid and reliable. So my expectations for the G54 were very high, especially considering that the cost is one of the most expensive on the market for a combo modem wifi router. It is very easy to hook up, with a power cord, incoming comm cable, and then whatever you decide to add for direct connections. The automation within this hardware is the most advanced that we've experienced. This will auto reset, and do a number of different steps (many which are beyond my comprehension) to ensure the connection is solid and to maintain accessibility. In testing the other wifi signals in our area, there is no interference or competing signals at the WiFi 7 range. Even for the lower ranges, the G54 is excellent about placing our signal in low use channel. All that to say, I've enjoyed this device for the last several months, and now feel like it was worth the cost since we've had excellent coverage ever since the initial connection was established (and sorted out with our provider).

## Frequently Bought Together

- ARRIS (G54) - Cable Modem Router Combo - Fast DOCSIS 3.1 Multi-Gigabit & BE 18000 WiFi 7 Comcast Xfinity, Cox, Spectrum Quad-Band 1, Up to 18 Gbps Max Speed
- Vabogu Cat 8 Ethernet Cable, 3ft Heavy Duty High Speed Internet Network Cable, 26AWG, 2000Mhz 40Gbps with Gold Plated RJ45 Connectors, Shielded for Indoor & Outdoor Use
- G-PLUG 10FT RG6 Coaxial Cable Connectors Set – High-Speed Internet, Broadband and Digital TV Aerial, Satellite Cable Extension – Weather-Sealed Double Rubber O-Ring and Compression Connectors White

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*Product available on Desertcart Taiwan*
*Store origin: TW*
*Last updated: 2026-01-25*