Quantum SSC53-RS00-GL11 StorageCare Gold Support Plan Zone 1 - Extended service agreement - parts and labor ( for 14U tape library ) - 1 year ( 1st or 2nd or 3rd or 4th or 5th year ) - on-site - 24x7 - 4 h - for Scalar i500

描述

Quantums Gold Support Plan provides a leading class of service for organizations with around-the-clock high-availability requirements or complex IT environments. The Gold Support Plan provides on-site support 24 hours a day, seven days a week, with a four-hour target response time. Gold customers also have priority access to Quantums expert telephone support.