CLBL720SCXB

After using it for a year, I figured it is one of the better water cooler dispenser which I ever bought. The hot temp., room temp., and cold temp. touch buttons works well - much better than the push buttons dispenser I had in the past; the buttons broke from the inside after a while. The only thing I did not think about was the sensor which dispense water at the time of purchase. I wish I did not have this feature since it will dispense water inadvertently if I am not careful of my movements surrounding/close to it.

I have already returned this item once because it didn’t work at all. Now the replacement has a big dent in the front of it. I am sick and tired of dealing with this product. There is no visible impression on the outside of the box, Leading me to believe that it was already dented when it was put in the box.

I don't have a full product review. However, I had a unit come in with a defective drain plug. I followed the initial setup guide on the top of the unit. When I followed set 2, installing the water tank and plugging the unit in. The pump primed and the unit started heavily spurting water. On further inspection, I found that the rear drain plug was sheared off. For this being a $380 unit after discounted $449 price tag, I found that the valve was of cheap material. This potentially could have been a serious hazard because the pump was spurting water everywhere and the electrical components are right above this drain outlet. The unit could have potentially caused a fire. All the features seem awesome (that's why I purchased it), but for a high end dispenser, the inclusion of a what seemed to be a cheap $5 part does not give me confidence in the unit. I was so looking forward to using this dispenser.

The touchless dispensing makes me ROFL. It's also annoying, as walking by the unit causes water to dispense ... so I taped over the sensor. Problem fixed! I like the overall appearance of the unit, but sort of wish I went with a conventional top-loaded design; the water dispenses rather slowly. Would be nice if the light switch was in the front. The designers are so daft, though, I'm surprised they didn't put the dispensing buttons on the back too lol.

Good service and quality

I ordered this product over a week ago. The first one I received didn't dispense water at all. I ordered a replacement, but the hot water didn't work. I am very disappointed. It looks very nice. However, after receiving two broken dispensers in a row. BUYER BEWARE! And to put the icing on the cake I called the Brio customer service twice, they were no help at all. They just said sounds like the machines are broken call amazon. Not a good experience at all.

Ordered this item, waited a week to arrived. Once arrived the door for the 5 gallon water tank was broken. Returned it and ordered a replacement and came in 3-4 days. Turned it on and the first thing I noticed was it was very loud. I followed the instructions and I was like okay, it needs time to suck the water in and do its thing. And hours later the noise turned off and within 10 minutes it began to make noise again. This was louder than my fridge, my small room heater. For the money I don't think it was worth it. The water was cold and it worked. Also the door was very flimsy and considering I reciveved my first one damaged, I didn't think this would last so I ended up returning it. Only good thing was that this was through Amazon, so ordering and returned was simple.

Cold & Hot Temperatures are accurate. Temperature is perfect for cold water, and the hot water is more than hot for Tea and Coffee.