Resolving Conflicts at Work: Ten Strategies for Everyone on the Job Paperback – May 24, 2011

Good quality book.

Ordered this book for a Conflict Management class as part of my curriculum for graduate class in HR. Most text books purchased I don't have much to say about, although for this book I make an exception. The writing is dense, but fascinating and well written. I do have to clear away the distractions to really dig into this text, however it has been powerful in really understanding some of the psychology behind conflict, and offers excellent examples of strategies in which to overcome conflict, address it and prevent it. This will be one text I take with me to the office and refer to again and again until I have mastered the strategies.

There are so many different kinds of conflicts at work that it's probably impossible to write a book with scenarios that resonate with everyone. It's also impossible to resolve all conflicts at work, so when reading books like this I try to figure out whether there's enough new information that I can apply to my job. After reading the book, I feel it was worth my time.

I bought this for a class in my Masters program, but I have gone on to recommend this to several colleagues. Outstanding book.

This book was for a Masters program, and Amazon was less expensive versus other purchasing options.

Amazing forward by Warren Bennie (USC) which will set the stage for the rest of the book.Everyone should have this book!Read and def enjoy the resolution of conflict

I started the book when there was conflict happening in my work. I lost 2 team members as the cost, and mental stress, strain and discomfort during the process. I wish this book was taught in university to save and prepare everyone from early on.

Anyone who experiences challenges at the workplace, which I assume is everyone can benefit from the information in this book. I would especially like to highlight the concept of difficult behaviors versus difficulty people/personalities. Chances are we have some of these type of individuals in our immediate work or social circle. This book gives you a fighting chance to address conflicts in your life and to move you towards a resolution.This was required reading for my Mediation course; however, I found the information so useful that I have it on my smartphone kindle application.