ELONG HOME 50'' Electric Fireplace, 10 Backlight Colors Fireplace Insert with Remote Control, 1500W Freestanding/Wall Mounted Electric Fireplace Inserts with Artificial Log & Crystal

Arrived earlier than promised. A few FedEx scuffs on the exterior of the box, but well packed with foam inside and zero damage.Directions were clear, with 3 assembly options. I chose the included legs. Removing the front glass is needed to assemble the glass beads (coals) and artificial wood pieces. Screws are recessed, but accessible with a normal screwdriver.Heat was instant, but can be turned off if you only want the ambiance. Flames look nice and colors are adjustable as advertised. Remote button icons took me a bit to figure out, but only because I stopped reading the directions and just started pushing.No complaints. Happy with the product.

Seems to function well and provide adequate heat to keep feet warm in our front room. The remote control didn't completely control some settings, which may only be a low battery. The buttons on the front of the fireplace work fine, however, and we are completely satisfied.Added feedback 11-30-22: The remote has failed completely, and it is past the return window. We're messaging the seller to see if there's anything they can do.

The media could not be loaded.  My original fireplace came damaged via FEDEX I contacted ELONG through Amazon and they sent out a replacement within a week! Great customer service and I’m beyond satisfied with this fireplace it adds such a cozy feel to our home. The heat output is great for our living room! Thank you ELONG ❤️

I love this Electrical Fireplace. It is a beautiful addition to my sitting room and provides optimum heat to a large room. It is worth every $$ I spent and one of my best purchase so far. Overall I gave it a 4.5 because the original remote did not work and the replacement which was promptly sent to me also only worked to turn on the system but could not turn it off or complete other functions it was meant to do. All in all, I have no regrets.

Original order arrived on a Thursday, fully crushed by FedEx. I contacted ELONG, via Amazon, and they responded immediately - we discussed the return/etc. and in the end with photos it was decided the original was not worth trying to save (didn't even take it out of the box). THE BEST PART? They immediately sent out a new one, which arrived by Saturday afternoon. Its wonderful and everything we expected. THANK YOU ELONG.The only 'con' to date is that when it shuts off, all previous settings are lost (i.e. colors, etc. have to be reset). BUT it is NOT a show stopper. Beautiful. We used both the crystals and the little ceramic logs.

The media could not be loaded.  40 inch electric fireplace awesome heat output it was very easy to install it come with a remote control so you can change out the colors of the fire great price I have this in my bedroom because I always wanted one and I have been very pleased and I am very happy I got this fireplace

The media could not be loaded.  This is beautiful. The heat output is good. The only complaint is I wish the remote was larger and was back-lit so you could see the buttons better. I love this fireplace.

I highly reccomend this seller I ran into a few questions got back to me very fast and was the best deal out there I no these small buisnesses dont make much but the price was excellent I purchased this for my wife to hang up in her little reading chair area she loves it it came just like the picture and the nice thing the seller even followed up when I recived the fire place to make sure i was happy with my purchase and if I had any questions about the fire place tha was very important to me it made me feel like wow i actually got a seller who cares over all 110% very happy