Question 1

Display resolution - can you set a specific screen size? wired takes up full screen and works well.  wireless takes 1/3 screen and can't see spotify

Accepted Answer

Hello.
Thank you for your contact.
Regarding the resolution issue, you can adjust it according to the screen size of your model.
Steps: Click Settings in the upper left corner of the APK interface, go to Application Settings, find the Resolution option, and you can adjust it.

Question 2

Any solution to Music breaks/stutter every few minutes?

Accepted Answer

Hello,
Thank you for contacting me
If the music is disconnected, you can try the following methods:
● APK Settings - Check for updates, upgrade to the latest version
● APK Settings-Advanced Settings-Render， to another 
● APK Settings-Advanced Settings-Media Delay set to 1000 or 1500 (Requires installation of 2023.03.20 and later versions of APK)
If you have other questions, please send Amazon email to contact us.
Contact window:
https://www.amazon.com/askseller?_encoding=UTF8&marketplaceID=ATVPDKIKX0DER&ref_=v_sp_contact_seller&sellerID=AO7ME0XPQJM66
Thank you.

Question 3

Radio app of android head unit crashes when Autokit is connected to phone.  Is there any fix?

Accepted Answer

Hello,
Thank you for contacting me
If you encounter the following situation when using the wireless connection function of AutoKit series products, please try to change the Bluetooth/WiFi name of the product:
● AutoKit can display the Bluetooth name, but the screen keeps "spinning" and never enters wireless CarPlay/Android Auto.

You can try to solve the following methods
1, open the phone WiFi list, find the AutoKit, Loadkey, or Auto**** named WiFi/Bluetooth name, remember them;
2, click the "gear" icon in the upper left corner of AutoKit settings;
3, select "Advanced Settings";
4, click the "Advanced Settings" text at the top of the interface ten times in a row to open the Bluetooth/WiFi modification option;
5, the phone just searched the box WIFI name to fill in the Bluetooth/WiFi options, save;
6, individual cases, after modifying the Bluetooth WiFi, can not find the modified Bluetooth WiFi, at this time you need in the settings - advanced settings - reset
7, If the above 2 methods can not solve the connection problem, please upgrade the apk and box hardware online!
8. Upgrade the version of your cell phone.
Note: Custom Bluetooth/WiFi name can use letters, numbers, do not use symbols/emoji.

Question 4

Is bluetooth required for wireless display?  I want to connect bluetooth directly to the head unit, but still have video transmitted to the head unit.

Accepted Answer

Hello.
Thank you for your contact.
Refer to the video connection tutorial.
If you have other questions, please send Amazon email to contact us. We will help you check the specific information of the car.
Contact window:
https://www.amazon.com/askseller?_encoding=UTF8&marketplaceID=ATVPDKIKX0DER&ref_=v_sp_contact_seller&sellerID=AO7ME0XPQJM66
Thank you.

CarlinkitCarPlay Dongle only for Car with Android Head Unit System 4.4.2+,New Upgrade Version,Built-in APK App,Support Wired/Wireless CarPlay,Wired/Wireless Android Auto,Online Upgrade etc.

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