Desert Cactus Clemson University Lanyard Tigers Keychain Car Keys College ID Badge Holder Detachable Breakaway Snap Buckle (Lanyard 2)

I bought this for my teen son and he has yet to ask me where are his keys. So with that said I definitely give 5 stars.

My nephew loves his Clemson merch, this was no exception… He uses/wears every day

As described in the writeup for this item it was to include a plastic ID pouch that attaches to end of lanyard. It did not come with this in my order that was delivered. As for the lanyard, it is high quality and meets my expectations, but the missing ID pouch does not. When I try to communicate this problem to Amazon it is hopeless because the only solution that is an option is to return the item due to missing parts...so I want to keep the lanyard which I like very much and just want the missing item...I don't know what else to do to resolve my problem...if someone else does that reads this, that would be great!!!