Just got my blender. Box says 300w and switch is 6 speed not 12 speed. Model number is HB2033B3. Not what I ordered. How do we fix this?

Mine was also touted as 500 watts and 12 speed but came as a 6 speed 300 watt unit. the unit seems to work fine but I distrust vendors who falsely represent their products and mislead the buyers, Amazon should do something about the false representation by vendors.

Is this powerful enough to make frozen drinks using ice cubes?

Hi, this blender is 100% powerful enough for cutting ice cube. Our customer had confirmed this. You can refer to this link: https://www.amazon.com/ask/questions/Tx230ZT1HA39I4L/ref=ask_dp_dpmw_al_hza

Item Dimensions D x W x H	9.25"D x 5.31"W x 10.04"H
Item Weight	1.98 Pounds
Capacity	500 Milliliters
Style Name	Modern
Color	Gold
Is the item dishwasher safe?	Yes
Blade Material	Stainless Steel
Material Type Free	BPA Free
Material Type	Stainless Steel
Warranty Type	Limited
Number of Speeds	12
Controls Type	Push Button
Voltage	120 Volts
Power Source	Corded Electric
Wattage	1000 watts
Additional Features	Multiple Attachments

KOIOS 1000W Immersion Hand Blender, Upgrated 5-in-1 Handheld Blender, Full Copper Motor, Titanium Enhanced Blender Shaft, 12-Speeds, 600ml Mixing Beaker, 500ml Chopper, Whisk & Milk Frother

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