Seauto Crab Robotic Pool Vacuum, Wall-Climbing Robot, Automatic Pool Cleaner, Suitable for Walls and Floors of 1614 Square Feet Pool , Black/Grey

Edit: I dropped my rating from 5 star to 1 because the robot stopped wall climbing after 2 weeks and customer service is so frustrating. In short, the Seauto customer support would tell me redundant advice like, “turn it off then on” or “put it in wall mode”. Shame as it started off working great. The robot will climb the wall once, then go back down and only do floor mode. So seems like a firmware problem, but I don’t think there is a possibility to update the firmware. I’m now returning it. Shortly after the contact piece on the male charging jack broke off. Again, all of this in 2 weeks. Customer service asked me many redundant question s, asked for videos, then replied “ We will report this issue to the R&D team to see what the problem is and reply to you when there is the latest. Thank you for your feedback”. My original review is below. ——— First impression is the device is solidly built. Appears to be strong plastic and well put together. The small exception might be the basket latch which feels slightly flimsy. The runs are averaging about 2 hours. The device really gets out of the water and scrubs the scum line exceptionally well. I have a large pool and am running it 4 times a week. There is an APP you can download called Unlock Seauto which gives you basic settings, like the option for wall mode, floor mode or both. It set up easily via Bluetooth. I did not even see this mentioned when I purchased it, but in any case a nice bonus. Occasionally the robot will pause its location on a strange part of the pool, like the stairs or corner, but shortly after will move itself on without trouble. Even in slow mode (slow or fast can be selected in app) it looks to be traveling too fast along the bottom, and as a result occasionally missing dirt it just went over. Perhaps an simple firmware upgrade will resolve this in the future. Parts appear modular so hoping they will be easy to replace when the time comes. I took the battery out once as I was traveling home with it by air and it was easy. I must be removing a lot of small debris as well because the pool water is looking clearer. Really impressed. Cannot speak of longevity as the unit is new, but so far very happy.

I was very skeptical because of all the recent fake reviews on Amazon but this has been a great purchase so far. It cleans really well, but sometimes it speeds to much which starts to throw around dirt and leaves at the bottom. I have a weird shape pool but it handles the walls and the stairs really well. An app would be nice to send battery notifications, not sure if this is wifi enabled or not, but some other reviews were talking about an app in production. Currently it only operates under one mode but I'm okay with that. I live in an area where there are a lot of palm trees, sometimes large strings if palm leaves falls into the pool, it picks up the smaller ones just fine, but the larger ones tend to get skipped a lot.

Purchased this pool vacuum in May 2024 for about $400. Worked well for the first pool season. I live in the northeast so our pool season is pretty short (4 months or so). Probably used the vacuum 10 or so times as we have a Polaris 360 that does the daily cleaning and we were using this unit to clean the pool once a week or so to pick up the finer debris and to scrub the pool walls. Over the winter months, the vacuum was stored in the house. This year, vacuum worked once and then started blinking yellow. Tried all the troubleshooting recommendations (put vacuum in floor only mode, upgrade software, check for blockages, etc.) and nothing worked. Sent videos to Seauto as well as a description of the issue and they offered no help whatsoever to get the vacuum working again. After a few back and forth emails, they finally indicated that since I bought the vacuum through Amazon and not directly through their website, I would need to resolve any further issues with them. Very disappointing. I understand I was out of warranty but I wasn't asking for a replacement unit. I was asking for help to get the vacuum working again. They should stand behind their product. Needless to say, similar to other reviews, the customer support is horrible. I would look elsewhere if you are looking for an affordable pool vacuum.

This robot cleans very well. Picks up all the small particles that a net can’t get. It climbs up the stairs and walls easily. Takes about an hour and a half to charge. It comes with a hook to retrieve it when it’s done. It’s easy to clean. The only things I don’t like about it are that it is heavy, and when I remove it from the pool some of the debris comes out of the bottom flap, so you have to remove it quickly to minimize that. Overall I am satisfied with it. It gets the job done and costs a lot less than a lot of the other robots with the features that it has. It’s strong and I feel it’s worth the price for what you get.

Aún no lo pruebo, ya que están terminando la obra civil.

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