Has anyone noticed in their second purchase of this mascara that the quality is totally different?

I have purchased countless tubes of this mascara and 99% of them are completely dry upon opening. If not dry, I only get about 1 week’s use, applying just once a day! I called L’Oreal yesterday to complain and was given a refund. I’d rather they address their quality control as I love this mascara when it works and tubes are not dried out upon purchase!

What is the difference between black and mystic black?

Hi there! Thank you so much for your interest in our Voluminous Lash Paradise Mascara! The Mystic Black shade is the darkest black shade that we offer! We hope this information is helpful!

Is this product vegan and/or cruelty free? Thanks!

L'Oreal Paris is NOT Cruelty-free. L'Oreal Paris pays and allows their products to be tested on animals when required by law. L'Oreal Paris also sells its products in stores in mainland China where animal testing is mandatory for most imported cosmetics.

Using the NON-waterproof version, is this mascara easy to remove?

Yes, I find it comes off easily using a little extra virgin olive oil or coconut oil on a cotton pad, and then wash with soap and warm water. (all natural and does not harm your eyes, and much less expensive than eye make-up remover products.

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🖤 Elevate your gaze with the ultimate black lash revolution!

WASHABLE WONDER - Easily removes with water—no harsh rubbing needed, perfect for busy mornings.
TRUSTED ELEGANCE - From a globally renowned brand, crafted for the modern professional woman.
VOLUMINOUS IMPACT - Specially designed brush delivers dramatic volume and length in one swipe.
LIGHTWEIGHT COMFORT - Feels feather-light all day, so your lashes look lush without the weight.
UNMATCHED INTENSITY - Experience the deepest black for lashes that demand attention.

L'OREAL Voluminous Lash Paradise Washable Mascara in Blackest Black offers a rich, intense color with a washable formula and a precision brush designed to deliver dramatic volume and length. Lightweight and easy to remove, it’s perfect for professionals seeking bold lashes without the fuss.