Why does charging stop at 80%?

Your iPhone may automatically stop charging at 80% to protect its battery from overheating, as part of iOS 17's thermal management strategy. Charging will resume once the device cools down. Moving it to a cooler spot can help speed up this process.

What functions does the button have?

Pressing the button once displays the battery level and activates wireless charging. Holding it for 2 seconds turns off the lights and the wireless charging feature. Holding it for 5 seconds disables the "Instant Connect"feature.

Why is my phone overheating?

We regulate the charging surface to stay below 104°F (40°C), but your phone may still heat up, especially under heavy use. If overheating occurs during charging, pause and let the phone cool down before resuming.

Why is my power bank providing fewer charges than expected?

Due to a 35% to 45% capacity loss from battery cell and circuit inefficiencies during charging, a fully charged Anker MagGo Power Bank (10K, Slim) effectively provides about 5,500mAh to 6,500mAh ofusable power to your devices.

Why can't I charge my AirPods?

If the AirPods case doesn't fully cover the charging area needed for wireless charging, the feature won't activate. Ensure the case is centered on the charging pad and press the button to start charging.

Item Dimensions L x W x Thickness	4.02"L x 2.78"W x 0.59"Th
Battery Cell Type	Lithium Polymer
Color	Black
Warranty Type	Limited
Recommended Uses For Product	Indoor/Outdoor
Is Electric	No
Portable	No
Voltage	5 Volts
Power Source	Battery
Number of Ports	1
Connector Type Used on Cable	USB Type C
Battery Capacity	10000 Milliamp Hours
Additional Features	Wireless Charging

AnkerMagGo Power Bank, Ultra-Slim 10,000mAh Magnetic Battery Pack, Qi2 Certified 15W Ultra-Fast MagSafe Compatible Portable Charger, Ergonomic Design, for iPhone17/16/15/14 Series Only（Not for Pixel）ClimatePartner certified

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