eufy Security, Wireless Video Doorbell S220 Add-on with 2K Resolution Video, Easy Self-Installation, Enhanced Home Security, Cost-Effective, Compatible with HomeBase 1, 2, 3, E

Todo llegó en el tiempo justo, he instalado todo lo pedido y me funciona genial, volvería a comprar sin pensarlo.100% garantizado.

works great easy to install!

Recently installed and seems to be good quality. Moving to Eufy is allowing me to utilize local storage and not paying for Cloud service. I wished Ring would offer a local storage but I expect not in the near future.

I had already purchased the eufy Security S330 eufyCam 3 2-Cam Kit with Homebase 3 and decided to add the Eufy Doorbell cam as well. Honestly, there's not a whole lot of detectable difference between the 2K doorbell camera and the 4K S330 camera's on my IPhone. All-in-all, the video quality in both 2 and 4K is excellent. I have not mounted the S330 camera's as of yet, they're just sitting inside the house in different locations until I figure out where they go. Since they're solar rechargeable, the way my house is situated makes that a bit more challenging than I figured. Anyway, this is about the doorbell camera.As I stated, the picture quality is excellent so 5 stars on that. Where I subtract a star, and maybe a second one going forward, is the fact that, although my doorbell camera is wired, the battery is discharging. I've had it installed for about 7 days now and I've gone down from 100% to 87% even though there hasn't been that many detection events. The battery icon alternates from continuously charging to a plug icon so I know it's wired. Plus, the mechanical doorbell is working when the doorbell button is pushed. I'm waiting to see if some kind of power management kicks in and it charges back up. The second issue for the deduction is that I was getting an error intermittently when trying to view a detection notification sent to my phone. I got an error that the video had been manually deleted or was corrupt although I had not done anything other than try to respond to the notification. Not really what you're hoping for if a baddie is on your doorstep. After it happened the first time, I removed the device and added it back. That deserves its own paragraph. I have also gotten notifications where there is no accompanying video. In the screenshot I posted, it shows one notification with the number 1 on the bottom right but when I clicked on that, there was no accompanying video of the event. This was right after a delivery.Ok, a couple design features that suck IMO. When I got an error about corrupted video, I removed the device from HomeBase and added it back. That required that I sync the device by pressing a button on the camera. So, where is the button? On the very back of the camera which means I had to unmount the camera to access the back of it. Oh, by the way, even though it's wired, it continues to lose charge. It will be interesting to see if the wired connection sustains it once the battery is depleted. I guess time will tell. If it does not work when the battery is depleted, I'll have to unmount it again to recharge the battery. Why? The charging port is also not readily accessible because it's on the back of the camera as well. The method for unmounting it is straightforward but I actually bent the key to pop it out because it was so difficult to pop the bottom out. That's kind of a good thing, I guess, unless you have to do it often. Bottom line, it would be nice if the those were accessible without having to unmount the camera.Despite these complaints, the doorbell camera integrated flawlessly with HomeBase 3 and set-up with the app is a breeze for all of their products I purchased. I added a 1TB drive to the HomeBase and I'm confident, assuming I don't have a recurring issue with events that are reported as deleted or corrupted, I'll be capturing whatever security events may arise in real-time.....for free apart from the purchase price. For now, I'm very happy with my purchase. I'll update again when I see what happens with the battery or if the event corruption becomes a recurring issue.Update: I added a third pic showing that the doorbell now indicates it's on continuous power denoted by the plug icon replacing the charging icon. After a couple of weeks I still give it 4 stars out of 5 because it's dropped from the wifi even though it's not more than 10 feet from the router. When that happened the eufy help message said to check the router to see if the device was connected but, there's no friendly name for the device on the router. It would be nice if the app, when looking at device details for each camera, would show the device's mac address so you can distinguish it in your router's device list. Yesterday, it did not notify or record a UPS delivery but it did record me picking up the package although no notification was sent. I have gotten them 99% of the time though and the wifi issue corrected itself. Still happy with the purchase and solid on the 4 stars.

Easy to set up with the Eufy app. Very good clarity on the images and video.

This has the same "installation" issue as the Homebase 3. The QR code simply won't scan. They suggest using the QR that comes in the box but I didn't find one.SOLUTION: before starting the eufy security app use the camera to scan the QR code. It should bring up a search in your chosen browser with the "text" detected. Simply copy that text. Once in the Eufy security app and adding device choose manual entry and paste the text... delete what was there before pasting. Then proceed with the installation.Everything except the drill and drill bit is included with the doorbell. Including the drywall mounting anchors. Screws and anchors in 3 sizes. Also included is a power cable if you choose to attach as a wired doorbell.Be sure to keep the "eufy" key for when you need to charge the battery. The key is essentially a straightened paperclip to release the camera from the mounting system.You are on your own if you need to mount to masonary/brick as they do NOT include screws or anchors to do so.

Think about this: There are a lot of one star reviews for a reason. . .UPDATE (10/04/2022):Customer service response to the current issues:"Unfortunately, if your order has expired its 12-month warranty, and if the device is defective, we are sorry that we are not able to arrange a replacement for you according to our warranty policy. However, we register all defects and evaluate them statistically. These statistics enable us to identify any increased defect rates or concentrated product problems, so thank you very much for letting us know about your product."Be warned, small issues from the start with the entire eufy system only to have it breakdown after 2 years. And nothing can be done about it with customer service.DO NOT BUY THIS SYSTEM!UPDATE (09/29/2022):This eufy system has gone from bad to worse. Battery low, so cam 2c charged. Last charge hardly lasted long at all. Now camera, after fully charged, unable to play live video.Deleted device. Added device. Restarted homebase. Still no work! Restarted wifi. Deleted device. Added device. Restarted homebase. Still no work! Deleted device. Now UNABLE TO ADD DEVICE! After multiple tries Still unable to add device. Restarted everything. STILL UNABLE TO ADD DEVICE!This has gone from bad to worse. There is always some issue that happens with this eufy system. It's horrible and frustrating. So damn disappointed with eufy.DO NOT BUY ANY OF THEIR PRODUCTS!UPDATE (12/16/2020):Have had the system for approximately three months. Also purchased indoor cameras a few weeks after first purchase. Problems still occurring but past time period to initiate refund. Contacted Eufy customer support on numerous occasions who suggested different settings and system upgrades but errors still occurring even with various adjustment settings. Customer support responds with the same excuse that their tech team is working on the issues. Thought that it could possibly be the 2C cameras that were defective and, in one email, offered to send replacements. Then, in another reply, offered to send a Pan/Tilt indoor camera as a replacement. It was a nice offer, but the issues are with the outdoor 2C cameras and not with the indoor cameras at all. In one reply, customer support offered a $25 refund for the unsolved issues. $25?! That was insulting.DO NOT PURCHASE THIS SYSTEM!I cannot stress that enough. Poor system. Multiple false alarm issues. Dysfunctional Zone feature. Inconsistent notifications (sometimes it will capture a person, sometimes it won't). Faulty AI. Horrible customer support.DO NOT PURCHASE THIS SYSTEM!‐--------------------------------------THE GOOD:Camera has decent image quality. Set up fairly simple.Battery powered 2C camera will last a few months as long as AI does not filter out too many events.Will record and store events locally (no subscription fees).THE BAD:AI will detect numerous false detections (ex: shadows detected as human faces). No matter how you adjust the sensitivity or activity zones the system will give frequent false alarms of shadows presenting as a human. Very distracting. Also, how would you pay attention to a REAL alert when you are constantly bombarded with false alarms. The eufy system cries wolf a lot. So much, that you become reluctant to have the siren on at all.Activities Zones that are set up are useless. Basically, you get a set of colored rectangles on your app while eufy still detects outside of those zones (which also drains the battery). And the zones that are set up are inconsistent when detecting movement (same problem as other reviews). Sometimes you will get a notification and sometimes you won't. Adjusting the sensitivity level higher does not help with the inconsistent notifications. It does, however, help with catching more activity outside the established zone.Indoor cams require a micro SD card to record events. Otherwise it is just a camera. Would be better if the indoor cam could link up with the Homebase2 and store recordings there. Would also be better if the Homebase2 had a micro SD storage slot instead.Geofencing does not work at all for multiple users. Even with one person in the zone while one is out of the zone eufy will change the security system to "Away". Geofencing will also place a family member "out of the zone" even if that person hasn't left the zone all day. Geofencing is also inconsistent across different units. One indoor camera will report a different status than the home system (Homebase2). Have reported issue to eufy support. They have responded fairly quickly, however the system updates that were provided did not solve the problem. After reading the eufy forums, the Geofencing issue has been a problem for a long time and it has not been resolved.After weighing the GOOD vs the BAD, the eufy system does not perform well as a home security system and I WOULD NOT RECOMMEND THIS SYSTEM. It will not provide adequate security protection.