Interior latch broke off; outside panel has key lock. Replacement didnt work w it since we couldn’t fully lock door.only turned 1x. What is needed?

It is complicated. There have been a number of vintages of exterior locks. Please contact Colden Solutions directly and we can sort out what lock you have and get you the correct instructions.

Where would i find theModel number of my door?

Good question. You can find a label on the top frame above the moving door if you have a newer door. Otherwise you need the information form the glass etching around the AW logo on the glass and the glass size (just the glass you can see and touch width x height) to determine door version and model. If you contact us direct for help at: https://www.amazon.com/sp?_encoding=UTF8&asin=B00XQ2S178&isAmazonFulfilled=1&isCBA=&marketplaceID=ATVPDKIKX0DER&orderID=&seller=A2892VGAW23KLZ&tab=&vasStoreID=

are there two parts to this, the lock handle and internal lock mechanism. will i get both. my handle is fine but the internal lock is messed up. thank

It does NOT include the reachout dead lock. The "internal lock mechanism" shown in the photos is the tailpiece that goes into the reachout lock, which I'm guessing is what you need to replace.

How can I child proof this latch?

Maybe not technically child proofing, but you can add a Gliding Patio Door Auxiliary Foot Lock AW part number 1997301.

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Brand	Andersen
Mounting Type	Door Mount
Material	Metal
Color	Original Version
Style	Modern
Finish Type	Painted
Number of Pieces	1
Manufacturer	Andersen
UPC	716289854714 749995700198
Part Number	2573609
Item Weight	3.87 ounces
Product Dimensions	4 x 1.12 x 3.5 inches
Item model number	2573609
Is Discontinued By Manufacturer	No
Finish	Painted
Item Package Quantity	1
Batteries Included?	No
Batteries Required?	No

Andersen? Tribeca Style - Gliding Door Thumb Latch in White Color by Andersen

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