several possible reasons. #1 your cookware is not capable of being used for induction cooking. If unsure try to put a magnet on the bottom, if it sticks you should be good. #2 cookware is not placed properly on the device. Make sure pot /pan is centered on the cooktop. #3 cookware was removed while the devise was still on. Turning off and back on should resolve. #4 possible blown fuse on the device. You will need to check your fuse and replace if necessary. #5 outlet it is plugged into cannot supply the required power. If the above does not help try contacting support at Nuwave.

What is the warranty ??

No 100% sure on factory, but I bought the 3 year asurion plan for like $6-8? The way I read it, its basically a "anything happens, return it for replacement " warranty.

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🔥 Cook Smart, Cook Gold – Elevate Every Meal with Precision!

POWER PLAY - Choose between 600, 900, and 1500 watts to match your cooking speed and energy needs.
SAFETY FIRST ALWAYS - Auto shut-off and no open flames ensure peace of mind while you cook.
SLEEK DURABLE SURFACE - 12-inch shatterproof ceramic glass combines style with easy cleanup and lasting strength.
PORTABLE CULINARY FREEDOM - Lightweight and compact design means gourmet meals anywhere, anytime.
PRECISION AT YOUR FINGERTIPS - 51 temperature settings from 100°F to 800°F let you cook every dish to perfection.

The NuWave Gold Precision Induction Cooktop offers professional-grade temperature control with 51 settings ranging from 100°F to 800°F, a large 12-inch shatterproof ceramic glass surface, and three adjustable wattage levels (600, 900, 1500W). Its portable design, intuitive digital controls, and safety features like auto shut-off make it the perfect upgrade for millennial managers seeking efficient, stylish, and safe cooking solutions.

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Manufacturer	Nuwave
Model Number	PIC Gold Renewed
Package Dimensions	40.6 x 36.8 x 7.6 cm
Material	Ceramic Glass
Color	black
Size	12" cooking surface
Special Features	Induction Cooktop
Power Source	Corded Electric
Package Weight	3.4 Kilograms
Batteries Required	No
Material Care Instructions	Hand wash
Brand Name	NuWave
Item Weight	2.94 kg

Nuwave Gold Precision Induction Cooktop, Portable, Large 8" Heating Coil, 12" Shatterproof Ceramic Glass Surface, 51 Temperature Settings from 100°F to 800F, 3 Watt Settings 600, 900, 1500 Watts

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