remote stopped working after 2 days. Was able to clear it based on your instructions. Will not re pair with method 1 or 2 what should I do?

The first lamp I ordered appeared to have a dead bulb. I tried to pair the remote with it but simply could not get it to work. I additionally put the bulb in a regular (non-dimmable) lamp just to ensure that the bulb was indeed a dud (it was). I contacted the seller to see if they could send me a new bulb and they actually sent me an entirely new lamp. The bulb and remote on the second one worked just fine and continue to work fine over a year later. The seller is very responsive. While they don't have replacement bulbs and remotes in stock, they will not hesitate to ship out a new lamp to you at no extra cost so I'd reach out directly to the seller, explain the problem, explain that you've attempted both fix methods, and see if they'll just send you a new lamp.

Can you Purchase these exact bulbs?

Hi, sorry, we don't sell these bulbs separately.

I’ve tried unpairing and repairing the remote via all of the methods in the instructions, but the lamp still seems to be unresponsive. How do I pair?

I couldn't get it to pair either.

Stepless Dimmable Floor Lamp Click Here To Purchase

Fully operational. Shipping worldwide, on schedule.Customs & duties included in the price

Help Track order

Account Cart

Fully operational. Shipping worldwide, on schedule.Customs & duties included in the price

Help Track order

Account Cart

Description

Light Up Your Life! ✨

VERSATILE AESTHETICS - Seamlessly fits into any decor style, from modern to classic.
ILLUMINATE YOUR SPACE - Transform any room with adjustable brightness and color temperature.
ENERGY EFFICIENT DESIGN - Save up to 90% on electricity bills with long-lasting LED technology.
COMFORT AT YOUR FINGERTIPS - 1-hour timer for a cozy, worry-free bedtime routine.
REMOTE CONTROL CONVENIENCE - Control your ambiance from up to 49.2ft away.

The ROTTOGOON Dimmable Tall Pole Floor Lamp combines modern aesthetics with practical features, including a remote control, stepless dimming, and energy-efficient LED technology. With a sleek black design and beige shade, it enhances any living space while providing customizable lighting options for relaxation or productivity.

Specifications

ASIN	B09933JLH1
Additional Features	3-Way
Base Material	E26
Best Sellers Rank	#1,347,993 in Tools & Home Improvement ( See Top 100 in Tools & Home Improvement ) #5,936 in Floor Lamps
Brand Name	ROTTOGOON
Bulb Base	E26
Color	Black+Beige Shade
Connectivity Technology	IR
Control Method	Remote
Controller Type	Remote Control
Customer Reviews	4.2 4.2 out of 5 stars (608)
Finish Types	Painted
Included Components	Bulb, Remote Control
Indoor Outdoor Usage	Indoor
Installation Type	Tabletop,Freestanding
Is Product Cordless	No
Is Waterproof	False
Item Dimensions D x W x H	12.3"D x 12.3"W x 63"H
Item Weight	11.5 Pounds
Lamp Type	LED
Light Source Type	LED
Lighting Method	Adjustable
Manufacturer	ROTTOGOON
Material Type	Metal
Mounting Type	Pole Mount
Number of Items	1
Number of Light Sources	1
Number of Pieces	1
Power Source	Corded Electric
Recommended Uses For Product	Decoration,Reading
Room Type	Living Room, Office
Shade Color	Beige
Shade Height	59 Inches
Shade Material	Linen
Shape	Drum
Specific Uses For Product	Indoor use only
Style Name	Stylish & Modern
Switch Type	Rotary Switch/Remote Control
Unit Count	1.0 Count
Voltage	120 Volts (AC)
Water Resistance Level	Not Water Resistant
Wattage	9 watts

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Rajesh P.

Customer service was outstanding when I had questions about the product.

2 days ago

Anita G.

Good experience, but the tracking updates could be better.

2 months ago

View all Trustpilot reviews

Shop Global, Save with Desertcart

Value for Money

Competitive prices on a vast range of products

Shop Globally

Serving millions of shoppers across more than 100 countries

Enhanced Protection

Trusted payment options loved by worldwide shoppers

Customer Assurance

Trusted payment options loved by worldwide shoppers.

Desertcart App

Shop on the go, anytime, anywhere.

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Meera L.

Smooth transaction and product arrived in perfect condition.

3 weeks ago

Ravi S.

I loved the variety of products available. Will definitely shop again.