My spray nozzle completely broke off. I am within the 2 year warranty. Can I get a replacement?

Do you have your receipt? Did you contact Amazon's Customer Service department? Did you contact the manufacturer? Are you within the two year warranty period? These are the questions you need to follow up your warranty claim with.

where can i get replacement parts?

The specifications say this unit is made in China not Sweden.

can a 5/8" x 100' hose be retrofitted to unit?

Not sure and the company only does customer support from Germany in German. It’s a problem

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Gardena Turquoise Plastic Hose Reel, 1 Unit

Product ID: 387084165

Details

Brand
Gardena
Colour
Black
Item dimensions L x W x H
66 x 25.4 x
Material
Plastic
Style
Wall-Mounted

📏115 ft hose length

🔄180° swivel wall bracket

🛡️UV & frost-proof durability

Gardena Turquoise Plastic Hose Reel, 1 Unit

Product ID: 387084165

Details

Brand
Gardena
Colour
Black
Item dimensions L x W x H
66 x 25.4 x
Material
Plastic
Style
Wall-Mounted

📏115 ft hose length

🔄180° swivel wall bracket

🛡️UV & frost-proof durability

NT$44621

Duties & taxes included

In stock

Sold byAmazon TaiwanDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Taiwan.

Secure transaction

Description

💧 Water smarter, not harder — the reel that works as hard as you do!

ALL IN ONE STORAGE - Integrated hooks for nozzles and brushes keep your watering tools always at hand.
ROLL CONTROL SAFETY - Controlled slow retraction protects hose and fingers with a simple light pull.
SMOOTH 180 SWIVEL - Wall bracket pivots to prevent kinks and keeps your space sleek and organized.
BUILT TO LAST OUTDOORS - UV-resistant and frost-proof materials ensure year-round reliability and style.
EFFORTLESS 115 FT REACH - Italian-made hose locks at any length for precise watering without hassle.

The Gardena Turquoise Plastic Hose Reel is a premium, wall-mounted watering solution featuring a 115-foot Italian-made hose with automatic locking and RollControl technology for safe, smooth retraction. Its 180° swivel bracket prevents kinks and allows flexible positioning, while integrated storage hooks and weather-resistant materials ensure durability and convenience for professional-grade garden care.

Specifications

ASIN	B093CKXYCK
Brand Name	Gardena
Capacity	7 cubic feet
Color	Black
Customer Reviews	4.7 4.7 out of 5 stars (1,818)
Global Trade Identification Number	04078500055673
Included Components	Hose Reel, Hose, Cleaning Nozzle, Installation Parts
Installation Method	Wall Mount
Item Diameter	0.5 Inches
Item Dimensions	66 x 25.4 x 48.3 centimeters
Item Type Name	with built in Hose Guide for flexible and easy watering
Item Weight	13.9 Kilograms
Manufacturer	Gardena
Manufacturer Part Number	18630-37
Material Type	Plastic
Model Number	18630-37.000.00
Number of Items	1
Number of Packs	1
Operation Mode	Automatic
Style Name	Wall-Mounted
Unit Count	1 Count

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How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Sneha T.

Received my product in pristine condition. Great service overall.

1 month ago

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Great experience from order to delivery. Highly recommended!

1 week ago

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NT$44621

Duties & taxes included

In stock

Sold byAmazon TaiwanDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Taiwan.

Secure transaction

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Ravi S.

I loved the variety of products available. Will definitely shop again.

2 months ago

Farhan Q.

The delivery time was excellent, and the packaging was secure.

2 months ago

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