How do you clean this heating pad? i have one and use it religiously. my back hasn't felt this good in 20 years. thing is, it stinks now. help?

Hi, Thanks for your question and when you clean the heating pad ,just use a gentle non-abrasive soap, with a slightly moist towel ，gently wipe the stones, once completely dry, you can start using the heating pad. hope this could help you ! Best regards

How can I get a replacement power controller?

The cord on our controller got hung up in the recliner chair and was sliced (lots of sparks). I contacted UTK and I received a new controller in 2 days. They also gave me 10.00 off the price (50.00 instead of 60.00). Back in business. Thanks UTK. Love this heating pad.

Are the stones heavy? Wondering if they are thin slivers or decent weighted, enough to make it feel almost like a mini weighted blanket?

Fairly weighty. Definitely not slivers. Does indeed feel like a weighted blanket though not as soft.

Can this be used if you have metal hip replacements?

Metal and artificial joints or implants can heat up at a different rate than the body which is why the use of infrared heat is not recommended for those who have them. If you have metal or any other surgical implants in their bodies should consult their doctor prior to using heating devices. Certainly, the use of a deep heating infrared wrap must be discontinued if any pain is experienced near such implants.

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UTK Far Infrared Heating Pad for Back, Natural Jade & Tourmaline, 23.5x16" | 52 Jade & 20 Tourmaline Stones, Heat Pad with Soothing Warmth, Max 159°F, 4H Auto-Off, Memory Function, Gifts for Women & Men

UTK Far Infrared Heating Pad for Back, Natural Jade & Tourmaline, 23.5x16" | 52 Jade & 20 Tourmaline Stones, Heat Pad with Soothing Warmth, Max 159°F, 4H Auto-Off, Memory Function, Gifts for Women & Men

Product ID: 45423136

Details

Brand
UTK
Color
Black
Item Weight
4.5 pounds
Material
Tourmaline and
Special Feature
Automatic Shut

💎72 natural jade & tourmaline stones

🔥Max 159°F deep heat

⏲️4H auto-off + memory function

NT$12953

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Description

🔥 Elevate your self-care game with deep, natural warmth that works as hard as you do!

SAFE SMART DESIGN - 5 safety protections, near-zero EMF, 4-hour auto shut-off, and ultra-long 11.6ft cord for worry-free use anywhere.
GENEROUS 23 5 X 16 COVERAGE - Large size with adjustable strap fits back, neck, shoulders, and more—ideal for office or home unwind.
CUSTOMIZABLE COMFORT SETTINGS - Adjust precise temps from 103°F to 159°F with memory recall—perfect for your unique self-care ritual.
DEEP PENETRATING INFRARED WARMTH - Far-infrared tech heats 5X deeper to soothe muscles after long workdays or workouts.
PREMIUM NATURAL JADE TOURMALINE - 52 jade & 20 tourmaline stones deliver calming, negative-ion energy for ultimate relaxation.

The UTK Far Infrared Heating Pad combines advanced carbon-fiber heating with 72 natural jade and tourmaline stones to deliver deep, soothing warmth up to 159°F. Its large 23.5x16" size and adjustable strap provide versatile coverage for back, neck, and shoulders. Featuring precise temperature control, a 4-hour auto-off timer, memory function, and 5 safety protections with near-zero EMF, this heating pad offers a safe, customizable, and relaxing experience. Trusted by over 2 million users and backed by a 3-year warranty, it’s the perfect gift for wellness-focused professionals seeking effective muscle relief and better sleep.

Specifications

ASIN	B073Z72FFY
ASIN	B073Z72FFY
Additional Features	Automatic Shut Off, Overheat Protection, Portable, Timer
Best Sellers Rank	#41,605 in Health & Household ( See Top 100 in Health & Household ) #139 in Heating Pads
Brand Name	UTK
Color	Black
Customer Reviews	4.4 4.4 out of 5 stars (3,234)
Date First Available	July 16, 2017
Frequency	50 hertz
Item Dimensions	15.75 x 23.43 x 0.39 inches
Item Weight	4.5 pounds
Item model number	H11S2
Manufacturer	UTK TECHNOLOGY
Manufacturer	UTK TECHNOLOGY
Manufacturer Part Number	H-14B2S-pRO
Manufacturer Warranty Description	3 years
Material Type	Tourmaline and jade stones
Model Name	Standard Pack
Model Number	H11S2
Number of Heating Elements	72
Number of Items	1
Number of settings	3
Product Dimensions	15.75 x 23.43 x 0.39 inches; 4.5 pounds
UPC	710228591210
Unit Count	1 Count
Voltage	240 volts
Wattage	54 watts

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Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

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Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

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NT$12953

Duties & taxes included

In stock

Sold byAmazon TaiwanDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Taiwan.

Secure transaction

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TrustScore 4.5 | 7,300+ reviews

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