Question 1

Where can I find covers for it, given its unique shape?

Accepted Answer

Honeydew Sleep’s bamboo pillowcase for their Scrumptious side sleeper pillow may work. They sell it separately. You could compare measurements to see if they are compatible. I love it!! Good luck!:))

Question 2

Where is this pillow made??

Accepted Answer

Made in China according to the tag on the pillow. And there's no Oeko-Tex certification on the label or any indication of anything organic. The company is not listed on the Oeko-Tex website as having a certification even though Eli and Elm uses the Oeko-Tex logo on their website. They claim to have a storefront in a strip mall in Bloomfield, CT, but I can find no store hours, and the phone number is just an 800 number. The BBB listing says it's in the process of being revised, so the reviews have been taken down.

Question 3

Do I need to let my pillow air out before using? It has an odor upon opening. I don’t understand why some say it has an odor and others don’t.

Accepted Answer

It has a strong odor, which I think is latex. I've been airing it out for a week, and it still smells. At first I was not concerned because I thought it was Oek-Tex certified to not have harmful out-gassing. However, even though the blurb says Oeko-Tex certified, the pillow itself doesn't have any certification label on it -- not oeko-tex or organic. I looked it up on the Oeko-tex website and there were zero results for certifications earned by this company. I should have done more research before I bought this thing directly from Eli and Elm.

Question 4

Mine is too flat, no enough fill.  How do I get more file?  I assume this would be provided by the manufacture/supplier at no additional cost.  ???

Accepted Answer

SO Why $140?!?!..So heavy, it doesn’t hold its shape and goes flat, ZERO SUPPORT. I get newentor pillow as a gift from my partner. The shape supports my neck through the night and I've honestly felt more comfortable when I wake up.

ASIN	B093CN3KV3
Age Range Description	Adult
Best Sellers Rank	460,894 in Home & Kitchen ( See Top 100 in Home & Kitchen ) 633 in Neck Pillows
Brand Name	Eli & Elm
Colour	Pillow & Pillow Case
Customer Reviews	3.8 3.8 out of 5 stars (1,037)
Fabric Type	100% Cotton
Fill Material	Latex
Item Dimensions L x W	91.4L x 50.8W centimetres
Item Firmness Description	Soft
Item Shape	Rectangular
Item Weight	6.93 Pounds
Manufacturer	Eli & Elm
Manufacturer Part Number	SS2-FBA
Material Features	Hypoallergenic
Material Type	Polyester
Model Name	SSLPARENT2
Model Number	SS2-FBA
Number of Pieces	1
Pattern	Solid
Product Care Instructions	Machine Wash
Recommended Uses For Product	Sleeping
Size	Queen (U.S. Standard)
Special Features	Adjustable,Removable
Specific Uses For Product	Sleeping
Target Use Body Part	Neck
UPC	688130219587
Unit Count	1.0 count

Eli & Elm | Ultimate Side Sleeper Pillow with Adjustable Filler to Get The Perfect Contour Curved Pillow for A Neck Pain Relief Sleep - Removable Latex and Polyester Filling (Pillow & Pillow Case)

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