Question 1

Does it have availability for a second battery? I don't want to be without a doorbell while the battery charges

Accepted Answer

Regarding your concern, the WUUK smart doorbell has a built-in battery that cannot be removed or replaced. The doorbell is charged using a USB-C cable, and the charging time is 5 hours.

Question 2

Can I install it in the Philippines and access the video from California?

Accepted Answer

As long as you use the same telephone to install it in the Philippines as you do in the US, you should be able to access it. You will have to either wire it from your old doorbell system or have someone go over on occasion to recharge the unit. Otherwise, it's like is limited.

Question 3

What type charger is needed for the doorbell? I currently have the WUUK doorbell and it takes a USB charger and it stopped wanting to charge.

Accepted Answer

Mine takes a USB C charging cable. I usually charge mine with a samsung high speed charging plug from an older phone i no longer use. Sometimes i use the plug from my apple ipad though. Its also high speed. Ive found they are more dependable for me. The USB C cord I use I bought on Amazon. The cord it came with was too short for me.

Here are the cords im using:  https://www.amazon.com/gp/product/B07WF5ZF6C/ref=ppx_yo_dt_b_search_asin_title?ie=UTF8&th=1

And I’m using this type of plug most often:
https://www.amazon.com/Samsung-Charger-Charging-Galaxy-2-Pack/dp/B0BC41HT6S/ref=sr_1_21?crid=7FN8JM42FJEK&keywords=samsung+phone+charger&qid=1694912555&sprefix=samsung+phone+charger%2Caps%2C145&sr=8-21

But sometimes I use a plug like this:
https://www.amazon.com/Certified-Foldable-Portable-Lightning-Compatible/dp/B093WRT5MJ/ref=sr_1_17_sspa?crid=232OSRBR4EQLW&keywords=ipad+charger&qid=1694912874&sprefix=ipad+charger%2Caps%2C246&sr=8-17-spons&sp_csd=d2lkZ2V0TmFtZT1zcF9hdGZfbmV4dA&psc=1

I hope that helps.

Question 4

Where can i get a replacement door bell camera mounting bracket for my wuuk doorbell camera

Accepted Answer

Here is a link right from WUUK WUUK Camera Adjustable Angle Mount, Compatible with WUUK Smart Doorbell Pro (2K), Bracket Wedge Kit Adjustment Kit (Doorbell NOT Included), Plat Backplate x 1 & 15° Angle Mount x 1 https://a.co/d/jaRI06J
Hope you enjoy it

About Us

Customer Services

Customer Support

Regional Access

Legal & Policies

Social

Get the App

WUUK Wired Doorbell Camera, Facel Recognition, 2K Video Doorbell with Chime, No Monthly Fee, Local Storage, 24/7 Recording, Requires Existing Doorbell Wiring, 16-24 VAC, 2.4 GHz WiFi Only

Description

Have a Question? See What Others Asked

Common Questions