who do i contact about getting replacement parts? one of the score counter arms broke off within a week

just contact the seller though Amazon message. and send pictures to show it.

Can you order replacement parts?

Hello we had bought this item from you and the control box with the wire busted and we cannot keep score anymore... how we we order this part?

Will I be able to put this together in one room and then move it to another? It’s a Christmas gift that need to be hidden until that morning.

The width would go through a normal sized doorway if you lay it down and carry it sideways. It is pretty tall you probably wont be able to take it through straight up. Hope this helps.

How do I get replacement parts? The end where the balls end up bent over and broke in half!

If still in warranty, you can contact the seller for exchange. If passed, ask the seller for advice or send replacement part.

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Fully operational. Shipping worldwide, on schedule.Customs & duties included in the price

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Basketball Arcade Game

Product ID: 79599325

Details

Brand
Nova
Material
Alloy Steel
Color
#1
Item Weight
33 Pounds
Style
Modern
Manufacturer
Nova

🎯Infrared sensor scoring accuracy

⏱️Builds in under 3 minutes

🛡️Durable steel & MDF construction

NT$28977

Duties & taxes included

In stock

Sold byAmazon TaiwanDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Taiwan.

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Description

🏀 Elevate your game night with arcade thrills and pro-level durability!

BUILT TO LAST - Sturdy 0.86" steel tubes and 12" steel rims ensure years of intense play without a scratch.
PRECISION SCORING - Dual LED electronic scoreboard with near-perfect infrared sensor accuracy keeps every point legit.
VERSATILE GAMEPLAY - Choose from 8 exciting game modes for solo practice or competitive 2-player battles.
QUICK CONNECT FRAME - Assemble your arcade showdown in less than 3 minutes—game on, no wait!
SPACE SMART FOLDABLE DESIGN - Compact foldable frame fits your lifestyle—easy storage, maximum fun.

The Nova Microdermabrasion Foldable Indoor Basketball Arcade Game is a premium 2-player electronic basketball set featuring a quick-assembly steel frame, durable MDF backboard, and dual LED scoreboard with infrared sensors for near-perfect scoring accuracy. It includes 4 rubber basketballs, 8 game modes, and a foldable design for easy storage, making it perfect for competitive indoor play and skill-building.

Specifications

ASIN	B07G18C432
Age Range Description	Adult
Best Sellers Rank	#57,668 in Sports & Outdoors ( See Top 100 in Sports & Outdoors ) #11 in Electronic Basketball Games
Brand Name	Nova Microdermabrasion
Color	Blue Black
Customer Reviews	4.4 4.4 out of 5 stars (1,484)
Educational Objective	Improve basketball skills and hand-eye coordination through interactive play
Included Components	Assembly Tools
Indoor Outdoor Usage	Indoor
Item Dimensions	81.89 x 44.69 x 81.1 inches
Item Weight	37 pounds
Manufacturer	Nova Microdermabrasion
Manufacturer Part Number	NV0529
Manufacturer recommended age	12 years and up
Material Type	Rubber
Number of Packs	1
Number of Players	2
Operation Mode	Automatic
Set Name	8
Size	80" x 43" x 80"
Theme	Basketball

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

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Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Vikram D.

The MOLLE sheath is of exceptional quality. Very happy with my purchase.

2 weeks ago

Anjali K.

The product quality is outstanding. Exactly what I needed for my work.

1 month ago

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NT$28977

Duties & taxes included

In stock

Sold byAmazon TaiwanDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Taiwan.

Secure transaction

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Neha S.

Excellent communication throughout the order process. Product is perfect.

2 weeks ago

Vikram D.

The MOLLE sheath is of exceptional quality. Very happy with my purchase.

2 weeks ago

View all Trustpilot reviews