How do I get the best fit, and what should I do if my earbuds are uncomfortable or fall off?

Please check the L/R logos and place each earbud on the correct side. Try different tip sizes for a snug seal, and feel free to mix sizes between ears. Rotate gently until comfortable and secure. Taking short breaks during long sessions also helps.

What should I do if I experience Bluetooth connectivity or audio delay issues?

Bluetooth is affected by environment (eg Wi-Fi) and minor delay is normal. To fix: ensure earbuds charged, place in case and close/reopen lid several times in 33ft If issue persists, tap the touch sensor once, then hold for 1 sec to force re-pairing

What should I do if earbuds don't charge?

Battery life: 8h from earbuds plus 20h from case per lab test. Charge monthly even if unused to prevent over-discharge. If issues occur, confirm case has power, clean contact pins with rubbing alcohol. If persists, place in case and charge 8 hours.

What should I do if the mic sounds low or unclear to others?

Max out volume on your connected device. Clean the mic hole with a dry soft brush or cotton swab. Adjust the earbuds so they sit comfortably and block outside noise. To verify, record a voice memo and play it back.

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Amazon Basics Bluetooth 5.4 True Wireless Earbuds, IPX4 Waterproof, in-Ear with Mic, 28 Hours Battery Life, Charging Case, Black

Product ID: 811247998

Details

Brand
Amazon Basics
Color
Black
Ear Placement
In Ear
Form Factor
True Wireless
Noise Control
None

💧IPX4 water-resistant

📶Bluetooth 5.4 fast & stable

🔋28h total battery life

Description

🎧 Elevate your audio game—stay connected, comfortable, and unstoppable!

ALL DAY POWER PLAY - Up to 28 hours of uninterrupted audio with charging case backup
CUSTOM COMFORT FIT - Three eartip sizes for a secure, personalized in-ear experience
HANDS FREE CONTROL - Built-in mic and intuitive touch controls for calls, music, and voice assistant
SWEAT SPLASH READY - IPX4 water resistance keeps you moving through workouts and weather
SEAMLESS CONNECTIVITY - Bluetooth 5.4 ensures quick pairing and stable wireless performance

Amazon Basics Bluetooth 5.4 True Wireless Earbuds deliver a premium wireless audio experience with up to 28 hours of battery life, IPX4 water resistance, and a snug in-ear fit. Featuring fast Bluetooth 5.4 connectivity, built-in mic, and touch controls, these earbuds are designed for professionals on the move who demand reliable, all-day performance.

Specifications

ASIN	B0DQSJ4QHB
Audio Driver Type	Dynamic Driver
Best Sellers Rank	#11,394 in Electronics ( See Top 100 in Electronics ) #677 in Earbud & In-Ear Headphones
Bluetooth Version	5.4
Brand Name	Amazon Basics
Built-In Media	Eartip, Charging Case, USB-C charging Cable and QSG
Color	Black
Compatible Devices	Cellphones
Connectivity Technology	Wireless
Control Method	Touch
Controller Type	Touch
Customer Reviews	4.0 4.0 out of 5 stars (757)
Earpiece Shape	Stick
Headphone Folding Features	True Wireless
Headphone Jack	No Jack
Headphones Ear Placement	In Ear
Input-Device Interface	Bluetooth
Manufacturer	Amazon
Mfr Part Number	AMZ-B8930B
Model Name	Amazon Basics TWS Earbuds
Model Number	AMZ-B8930B
Noise Control	None
Number of Items	1
UPC	840324426458
Unit Count	1 Count
Water Resistance Level	Waterproof
Wireless Technology	Bluetooth

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How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

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