DuroMax XP13000EH 13,000-Watt Dual Fuel Portable Generator - Gas & Propane, Electric Start, Whole Home Backup Power, Transfer Switch Ready, RV & Emergency Ready

Yes … just like you I looked at this unit, read reviews… thought “ at this price , it can’t really be good “! But I bought it hoping it would power my home during an extended power outage. I didn’t have to use it for over 2 years and while it sat covered in my garage I inadvertently damaged it and thought “ here we go…I am never going to able to get parts and technical support “! But, I called DuroMax’s phone number and the call was immediately answered. After waiting a short period a gentleman picked up the call, introduced himself and immediately I was shocked! I could easily understand him, the connection was clear and he was exceptionally friendly. I explained to him what happened, he had me do a series of checks on the unit , told me what he thought the issues were, but wanted to discuss them with colleagues and said he would promptly get back to me, which he did. He relayed to me exactly what they determined I had damaged and within a few minutes my parts were on order and I had a case number to follow up with just incase ! I figured the parts would be coming from overseas but no, he was working in California and the parts were there too!Within 4 working days I had my parts and began installing them. I had a question and called them and once again a polite, intelligent technician absolutely knowledgeable about the product took my call and had me moving again!I got her running again and back into storage waiting for the big test!Well the test came last week. A band of intense storms went through our area dropping trees like weeds. As far as I could see… no lights! So I got the DuroMax and hit the start button and off she went. And, for the next 30 hours she preformed flawlessly! It not only ran ALL of my appliances but the AC during the day and Heat Pump at night. I wondered for 2 years whether she would do what they claimed…. And she did it perfectly.The men and women at DuroMax are intelligent, polite, well educated on their products and ready to help… in or out of warranty! They proudly stand behind their products! I do not personally know anyone in that organization, was not compensated or asked to or promised anything for writing this review. I just wanted you to be assured… it is The Real Deal!

The title says it all. Hurricane Helene "told" me I needed a Whole House Generator. I have an XP 5500 that I loaned to a friend in WNC. That same person has since installed the XP 13000eh in a permanent outdoor structure.When researching gensets, don't let the price be the determining factor. It's the specifications and materials used that should make your decision. The DuroMax series all use solid copper windings. A competitive brand, priced about $500 less, with almost the same specs, is hiding ONE very important detail. They uses copper COATED aluminum wire. That's an issue that nobody should be willing to deal with when your power goes out. Generating electrical power with heavy loads also creates an extreme amount of heat. Aluminum and heat don't mix. Bang for the buck, The DuroMax is one of the best brands to invest in. Yes, it's "insurance" you hope you never need to use in an emergency situation.Assembly is straight forward. DuroMax suggests having a friend help with assembly due to this generator's size and weight (over 230 lbs). Assembly time is maybe 30 minutes, but plan for 1 hour just in case. Adding oil cleanly will take another 10 minutes. I used a BBQ propane tank for the initial test run. Use the choke to assist the starting process.Suggestions: Add a Battery Charger / Maintainer to keep the battery charged. Every 3 months, start the generator for a few minutes. Connect a load to it, like a space heater or a refrigerator.

I picked up the DuroMax XP13000EH to have some backup power during storms, and it’s been awesome so far! It can power my entire house without any hiccups. I can even run the AC and the water heater simultaneously, which is super convenient. While I’m not sure it could handle everything, including the electric stove, at the same time, it’s definitely more than enough for any power outage.One of my favorite features is the push-button start. It makes things so easy even for my wife! Switching between gas and propane is a breeze too. Plus, the wheels are a lifesaver for moving it around, even though it’s a bit on the heavy side. It feels really sturdy and well-made, mostly constructed from metal, so you won’t find any flimsy plastic parts here. Overall, I’m really pleased with my purchase and would totally recommend it to anyone in the market for a dependable dual fuel generator!

Once I wired the generator into my panel box and tested it, it worked great. It ran all my house lights plus my air conditioning unit.I'm very pleased with the performance of the generator. It did exactly what I needed to do.