JuraS8 15212 Automatic Coffee Machine w/PEP 64oz Capacity Programmable

I bought this machine to replace my Jura C3000 i had for 15 years. Yes - 15 years of service - i did fix it up few times, but the Jura machines are very reliable, and parts and YouTube videos make it easy to fix little things (and some big ones like Service 8 code too). This is the only reason i splurged and spend $4000 for a coffee maker.It does work very well, and I do enjoy the coffee drinks. I like the possibility to set your own "custom" drink. (Mine is a full strength/ flat white with 6 sec of added milk)Coffee tastes great and no issues there. The touch screen is sometimes unresponsive (no... it is not dirty) and icons are small for fat fingers like mine.Cleanup is bit cumbersome. The included container is helping. Water container is OK size and coffee bean hopper is OK (both could be bigger but both OK) the water container and coffee hopper are accessible from the top so I need to pull entire (heavy) machine from under the cabinet to fill them.Filters and chemicals are crazy expensive and you cannot use aftermarket (filter is RFID and machine "knows" the old from new - I was using old filter twice on my old Jura as I only use filtered water to fill the tank anyway) I do use the machine in a home setting and not in commercial setting but need to replace filter every <2 weeks - it is not a huge deal but it adds up - Box of "pearls" to clean the milk system and 4 filters will cost you 100$ ... maybe I am not the target market for this machine and should by MrCoffee instead. and yes... I would recommend this to a friend :)

Seller was fantastic. Advertised the Jura S8 as “acceptable” when in fact it looked and functions as new (for now). The S8 delivers fantastic coffee and milk drinks.

This product might be made in Switzerland but so far I can't say that explains the production design, quality, or software engineering.I receive a brand new machine two days ago. Finally had time to set it up yesterday. Followed all of the instructions for first use and the third step is to insert the included Clearyl water filter. The machine doesn't recognize the filter...the screen is just stuck on "Insert filter." There is no "back" button, there is no "skip" button (very poor interface design). There is no error code. There is just no way to get past that screen. Power cycling does nothing to change the situation.I ordered a replacement filter thinking it might be a defective RFID chip on the supplied filter. That new filter arrive today with one day delivery. Same thing. "Insert filter."I'll give this one more shot by calling Jura customer support tomorrow (they're only open 9-5 M-F EST, which is not great for those of us in other time zones). I'm pretty sure this machine is headed back to Amazon over the next couple of days as I don't have much faith in Jura to solve this over the phone since the setup routing has been designed to REQUIRE that a water filter has been installed otherwise the interface is completely useless. This is true even though the machine can be used without a filter but I guess that's only an option AFTER you've completed setup...which requires you to install a filter!Swiss quality? I don't think so. Should have bought a Miele. Or any of the "metal" machines from Italy. Heck, even Breville build their machines with stainless steel shells and steam wands.

My old Jura Espresso Maker finally expired, and off I went to buy a new machine. My first stop was Amazon. I had a very good experience with my old machine so I figured I's start there. I looked at Miels, and I went on to look at Juras. One Jura with a much lower price caught my eye. I looked for 'used' but it only said it was 'open box' but 'never used. I decided to go with the 'never used open box'. and purchased the product. The machine is beautiful, and I was able to set it up with minimal reading of instructions. The grinding system is fantastic - I make two espressos together.; the old machine would just add water, but no grounds. This new machine makes two true espressos, super strong -the way we like. This machine is simple to program and easy... the only thing missing is voice command! This Jura ES 8 is amazing, and the deal I received for the open box is fantastic!

Highly recommend this coffee maker. Besides regular coffee it makes delicious expresso, cappuccino and latte. Because of the complexity of the machine, it requires reqular cleaning of the frothy milk system. It can be used with a variety of coffee beans. Good product for people who love a variety of fresh coffee.