I received my ponytail palm tuesday in below zero weather,and bringing it in. It looked great unpacking it, but now its turning brown and yellow! Help

Same here, but I realized, (and it's my own damn fault) that these plants are succulents and like snake plants, they do NOT like too much water, and misting the leaves was much like a death sentence and now the brown leaves that are attached to the bulb/stem are mushy. Gonna try and hope to save it, now that I know, but I'm gonna order another one and start fresh.

Just received a ponytail palm from you today, and am not happy at all. Doesn't look remotely like picture. How do I get refund/replacement?

Mine died within three weeks. Try contacting the company directly and good luck!!

Does it comes with the vase?

It comes in a little plastic pot and will need to be re-potted.

does this grow well in zone 6?

I live in Zone 9. Provider responds well to questions directed to them. Good luck.

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🌱 Elevate your space with living art that breathes life and calm into every corner.

COMPACT ZEN DECOR - Ideal size (3-10 inches) fits seamlessly on desks, windowsills, or countertops for a calming vibe.
EFFORTLESS INDOOR CARE - Perfect for beginners—thrives with moderate watering and partial sun exposure.
UNIQUE BONSAI AESTHETIC - Distinctive thick, pot-bellied trunk with ginseng-like roots makes every plant one-of-a-kind.
ETHICAL COMMUNITY DRIVEN - Sourced from a 35-year-old family nursery supporting women’s skill development programs.
MOOD BOOSTING AIR PURIFIER - Enhances your workspace or home by naturally cleansing the air and uplifting your mood.

The American Plant Exchange Ficus Ginseng Microcarpa is a 4-inch live bonsai tree featuring thick, exposed aerial roots and a pot-bellied trunk resembling ginseng. Easy to care for, it thrives in bright sunlight and moderate watering, growing up to 10 inches tall. This indoor plant purifies air and boosts mood, making it perfect for home or office décor. Ethically grown by a family nursery supporting community programs, it’s a unique, health-enhancing addition to any space.

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NT$5776

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Product Care Instructions	Water
Material Features	Plant
Color	Ginseng Microcarpa
Unit Count	1.0 Count
Number of Pieces	1
Item Weight	5 Pounds
USDA Hardiness Zone	3
Soil Type	Clay Soil
Moisture Needs	Moderate Watering
Expected Plant Height	10 Inches
Expected Blooming Period	Spring
Sunlight Exposure	Partial Sun
Indoor Outdoor Usage	Indoor
Additional Features	Air Purification

American Plant Exchange Ficus Ginseng Microcarpa – 4-Inch with Pot – Live Easy Care Bonsai Tree, Air Purifying Indoor Plant for Home, Office, or Zen Décor

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