What is a cleansing balm?

ELEMIS Pro-Collagen Cleansing Balm is an oil-based facial cleanser that deeply cleanses, softens and nourishes. It transforms from a balm to an oil to a cleansing milk, all while removing the most stubborn makeup and daily grime.

What is the main ingredient?

Key ingredients include English Rose Oleo Extract, Starflower Oil, Optimega Oil, Elderberry Oil and our signature Padina Pavonica algae.

What is the difference between Rose Cleansing Balm and Original Cleansing Balm?

The main difference between ELEMIS Pro-Collagen Rose Cleansing Balm and ELEMIS Pro-Collagen Cleansing Balm is the scent. ELEMIS Pro-Collagen Rose Cleansing Balm is also formulated with English Rose Oleo Extract.

Why does my jar not look as full as the image?

Balm may shift in transit when temperatures vary as formula has a low melting point. Product may reset unevenly in jar and some oil may remain on surface but this does not effect product quantity or quality.

Why is the product not sealed?

We do not add seals unless necessary for the efficacy and safety of the formula, as sustainability is a priority for ELEMIS. Avoiding unneccesary packaging is a way we minimize our environmental impact.

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Description

🌹 Elevate your skincare ritual with the luxe cleanse that melts makeup and worries away!

BOTANICAL BOOST - Infused with rose and elderberry oils to nourish and soften skin
SPA GRADE RITUAL - Thicker, luxurious texture inspired by British skincare heritage for a pampering cleanse
ALL SKIN FRIENDLY - Gentle yet powerful formula suitable for sensitive, dry, oily, and acne-prone skin
CLEAN CONSCIOUS - Cruelty-free, non-comedogenic, and free from mineral oils and harsh surfactants
TRIPLE PHASE CLEANSE - Transforms from balm to oil to milk for deep, effective cleansing

The ELEMIS Pro-Collagen Rose Cleansing Balm is a 3-in-1 daily facial cleanser that melts away waterproof makeup and impurities while nourishing skin with rose and elderberry oils. Its spa-grade, thick balm-to-oil-to-milk formula suits all skin types, including sensitive and acne-prone, and is cruelty-free and free from harsh chemicals, delivering a clean, soft, and hydrated complexion.

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.