What type of network do I need to connect to set up my WiZ bulbs?

WiZ uses 2.4GHz Wi-Fi and doesn't support 5GHz. You can control paired lights from anywhere via local network or Cloud, no need to stay connected to 2.4GHz. WEP, WPA-enterprise, and open networks without passwords are not supported.

Do all WiZ products support Matter?

WiZ supports Matter excluding WiZ accessories like WiZmote, Smart Button, Security Camera, and Motion Sensor. For further guidance, please check the "Matter Compatible Product List" on WiZ Connected Support.

How do I connect WiZ to Matter if I've had it for awhile or doesn't state compatibility on the box?

Pair WiZ devices without Matter logo on packaging in the WiZ Connected App & update to Matter manually. Go to Matter settings in the app, tap relevant device (online), & download Matter information. QR code for Matter setup should appear.

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💡 Light up your life smarter, brighter, and more colorful than ever!

LIMITLESS AMBIANCE - 16 million colors plus warm-to-cool whites let you craft the perfect vibe for every moment.
MOTION ACTIVATED MAGIC - SpaceSense tech turns lights on/off automatically with motion—no extra sensors needed.
PLUG PLAY SIMPLICITY - No hub, no hassle—just connect to your Wi-Fi and start transforming your space instantly.
SEAMLESS SMART CONTROL - Control your lighting effortlessly via WiZ app, voice assistants, or remote—anywhere, anytime.
FUTURE PROOF COMPATIBILITY - Matter-certified for ultimate smart home integration and security across devices.

The WiZ Connected Color High Lumen 6" Retrofit Downlight offers 16 million colors and tunable white light (2700K-6500K) with smart control via Wi-Fi—no hub required. Compatible with Alexa, Google Assistant, Siri Shortcuts, and Matter protocol, it features motion-activated automation and remote access through the WiZ app, making it a versatile, easy-to-install smart lighting solution for modern homes.

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Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

NT$1896

Duties & taxes incl.

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Smooth transaction and product arrived in perfect condition.

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Product Dimensions	20.9 x 18.8 x 7.11 cm; 358 g
Specific uses	Home
Finish types	Brushed
Specification met	Matter
Is assembly required	No
Warranty description	2 year manufacturer.
Batteries required	No
Included components	Remote Control

WiZConnected Color High Lumen 6" Retrofit Downlight, 2700K - 6500K + RGB, 16 Million Colors, Smart Control with WiZ App, Compatible with Alexa, Google Assistant, and Siri Shortcuts, No Hub Required

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