Braun MultiServe Plus 10-Cup Carafe Drip Coffee Maker - Programmable, Hot & Cold Brew Machine with 7 Brewing Sizes, Over Ice Function, Stainless Steel & Pod-Free Design, KF9370SI

We have had this coffee brewer for about 6 months and loved it. the time is set, and the auto time is set. The auto brew button is unresponsive. The time set is flashing between the hours and minutes. I'm not sure if that's related to the auto brew not working.amended/customer service helped us resolve this problem. We are happy with the product

European quality! Easy to use and very little plastic compared to our last one. The vertical design and carafe take up very little space on our little coffee cart. No leaks and easy to clean, especially the very visible & accessible water bin.

I've always had the conventional drip pots. At the same time I've always wanted the option to make by the cup but never wanted to buy something that forces me to use special pods etc. so I would just always use the 4 cup option on my pot (about 1/4 full) and try to get my ground ratio correct. Well, come along this Coffee Maker... It can make by the cup or pot! AND even better?! It does cold/iced coffee which I love from time to time too!Traditionally I did the 24/hour in the fridge for cold brew but this is a good trade off. I would say it's not as good as the proper cold brew but it's also not bad. Considering how quick I can have it I think it's a fair trade for my last minute I didn't plan the day before days.Overall this has a lot of great things going for it. Looks nice, the plastic parts don't feel as cheap as other appliances tend to with plastic. I also found myself enjoying how quiet it is. I'm used to hearing my old machine sucking/moving the water. This one, you do initially for a few seconds and then it's just the sound of dripping liquid. I love the stop drip option too! My old pot would stop when pulling out but you'd always get that 1 drip that was dangling still. This one seems to actually stop!This brings me to my cons.When doing by the cup, it splashes all over the place. Counter, coffee pot etc. I'm not sure how best to solve this (maybe if it has a shield or top you could set on the cup like the pot?Next complaint, the keep warm does not have temperature settings. On my big/normal pot I could pick high, medium or low for the keep warm. Why does this matter? Well, sometimes I want black coffee only but I am not one of the people that can drink boiling liquids so I would set mine to low (which was still very hot!). Times when I know I was going to mix in creamer or something cold, I would bump to medium because those things of course can cool your coffee down some. Basically I had flexibility. I'm sure it wasn't adaptive heating and just cycled the burner off/on with different gaps. I feel like that feature could have really helped this otherwise premium priced coffee maker stand out.My last semi complaint is the loud beep. To be fair, my old one did the same and I just disabled it. Well, I did the same here. I disabled the beep. I wish though I could leave on and just tone it down more.Overall I would say 4.5 stars maybe. I put 4 instead of rounding up simply because it's not perfect, just very close so I can't give a perfect score.

When I received my coffee pot from Amazon, the box the machine arrived in was badly damaged. There were holes throughout the box and the side of the box looked like someone had dropped it on its side and then ran it over. The machine itself seemed to be intact enough to leave a review though. Upon setting it up it seemed high quality. The multiple brew and serving options were appreciated. I brewed my first pot on the gold setting and was quite impressed. It gave my coffee a taste that seemed true to how it should have tasted all this time. I never experienced the true flavor of my favorite coffee brand with my last coffee machine which was evident when brewing with this machine. I also like the temperature options. I can keep my coffee warm in the pot for 15 minutes or up to 4 hours. The 3 year coverage warranty is a nice addition. This machine delivers optimal brewing performance in every cup by calculating the precise water flow, temperature, and speed for every coffee preference and that's nice because my entire household drinks coffee and all has their own preferences. It brews a pot of hot coffee in under 8 minutes and a cold brew in under 13 so it seems like it has everything to like, but then I realized that it requires special paper filters to brew the coffee and a charcoal filter that has to be changed monthly, which I don't think I would keep up with. For those reasons. I would personally go with a different machine that requires less maintenance. After less than a week of owning this, the machine is no longer keeping my coffee warm. I do not recommend this coffee machine whatsoever.