My bracelet didn’t come with a turtle name or card? What do I do?

The card is hidden inside of the cardboard backing that the bracelet is on. Open it up and a little card is inside and it has the info right there on it.

How do you contact customer service? mine shipped in december. it's march now and it still showing that it's "running late."

Not an answer for your question but mines the same way. Says out for delivery 3 days now & absolutely nothing

Are the stones on the bracelet, real?

I believe so. Definitely not plastic. They are made well and a fantastic gift for kids and animal enthusiasts.

Will this fit a child's wrist, do they come in smaller sizes?

Thanks for reaching out! So our bracelets are all handmade and can vary slightly in size. They do have stretch to them and can fit essentially any wrist! We often have kids wear them, and if they happen to be too large, they can always be worn as an anklet!:) Let us know if you have any other questions and we'd be happy to help!

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Description

当社はFahloです。当社は、非営利団体と提携して、本物の動物が追跡できるブレスレットを作成しています。 2018年にこのミッションを開始し、それ以来、野生生生物を救うために数百万ドルを寄付して幸運を呼んできました。具体的なブレスレットとインタラクティブな追跡体験を組み合わせることで、私たちの目標は野生動物について顧客を教育し、保護について興奮させることです。ウミガメのほぼすべての種が絶滅危惧種に分類されています。私たちはそれを変えるためにできる限りのことをしています。当社は2019年にウミガメのコンサーバンシーと提携し、The Journey ブレスレットを立ち上げ、純利益の10%を信じられないほどの使命に寄付しました。 - 各ブレスレットには本物のウミガメが付いています - ウミガメの名前、サイズを学び、写真を手に入れましょう - 彼らの素晴らしい物語の知識を身につけましょう - インタラクティブな追跡マップで彼らの素晴らしい旅をフォローしましょう - ウミガメコンサーバンシーとのパートナーシップ。

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.