HP OfficeJet Pro 9015e Wireless Color All-in-One Printer with bonus 6 months Instant ink with HP+ (1G5L3A),Gray

This is a great printer smaller than my old one which is great, and this model comes with an automatic duplex feature, which I love and use frequently I hate to waste paper. But I made sure that I did not sign up for instant Inc. I like to buy my ink myself and always use HP Inc. but I don’t need to change it since it’s only me using the printer. I don’t use a lot of ink so make sure when you don’t want the service That you do not check it on the installation process online. It will show up three times. Make sure you do not check it. That’s my advice. If you don’t like instant mail to you, I like to buy my ink as I need it I would recommend this printer, but not the program why you ask? Because if you’re in the instant program, and the ink run out, the printer stops working until you order your ink, better not happen to me because I did not sign up for the instant Inc. program be aware.

Not sure why there are so many bad reviews on this printer. Most of them coming from people who apparently can't operate simple technology. Folks, during setup there is a SKIP button, you do NOT need a subscription to Instant Ink. I had a Brother MFC & have to send application packets for work with 40+ pages and the Brother just wasn't cutting it plus it kept losing connection and needing resets. This HP handles that quickly and with ease. The scanner is high quality and automatic double sided scanning is a godsend. This bad boy cranks out pages like it's going on holiday and it really doesnt eat up that much ink and the cost per page is something like $.029 which is amazing for a non ecotank (cartridge) printer. Setup could not have been easier and I did sub to the Instant ink program because uh FREE Ink for 6 months and you can cancel, why are you guys NOT doing it? If you are an average person who prints maybe once a month or less then this is not necessary for you. However, if you are a teacher or have a home office then you're going to love this printer. I almost let the bad reviews make me get an Epson Workforce but I'm so glad I didnt, I had one years ago and it was nothing but a headache. Oh the HP app is also pretty awesome and I love being able to scan my client's entire packet of signed documents at once, double sided, and into one PDF file. The app makes everything super easy including scanning and seeing the ink levels. I haven't tried color photos since my main use is documents but color logos and pages look great. Touchscreen is a nice size and responsive but I dont use it much since I do most through the app. While this is a great connected printer you do NOT need wi-fi, an HP account or a subscription to use it and can get a good ole printer cable ran to your computer. However, the connectivity, ease of use, wi-fi printing from ANYWHERE and "set-it & forget-it" ink program are the main selling points of this printer over something cheaper and older. Overall this printer is a big win for my needs and I will update if something goes wrong but so far it looks like it will last a while.

I am a long-time HP customer, and all my printers have been HPs. My first printer, a black-and-white HP laser printer, lasted for many years. It was followed by an HP DeskJet 940c color printer; this printer still works, but it is now difficult to find its cartridges (I only purchase HP cartridges, and the printer rejects out-of-date cartridges) and its function is limited to printing only. My printers since then have been HP OfficeJet Pro All-in-One Printer/Scanner/Fax — HP 8610, HP 8630, and HP 8740 — each of which has unique problems. The HP 8610 will scan to USB, but ruins the USB drive to which files and images are scanned. The HP 8630 fails to recognize or acknowledge the presence of a USB drive but it will scan to PC’s using its wireless capabilities and it can print using both of its paper trays. The HP 8740, the worst until now, fails to recognize or acknowledge the presence of USB drives, it will not scan to PCs unless the PC initiates the connection, it has frequent paper jams, and the second paper tray is useless as the unit will not acknowledge its presence. As you might imagine, it is disappointing to spend money — at the time $399, $299, and $349 (after coupon and price-match), respectively — on these all-in-one printer/scanner/fax units and not be able to use all their stated features. That said, the HP OfficeJet Pro 9015e is no different — it has problems too. The first problem I noticed while removing it from the box is the lower quality of the build of the device. The quality of my HP 8610, HP 8630, and HP 8740 is far greater than that of the HP 9015e; it feels cheap in comparison to the HP 8610, HP 8630, and HP 8740. The HP 9015e does not even have a real paper tray — the back of its “paper tray” is open: there are two long plastic hooks and no distinct location for the back placement of the paper. Real paper trays have a clear front and back location for the paper within the tray. The front door of the HP 9015e, via which one accesses the cartridges, does not have the high quality feel of the front doors of the HP 8610, HP 8630, and HP 8740, and this door does not close as soundly (and is not flush against the body of the unit!) as that of the other three units. The HP 9015e does not even have a power button with a solid feel as the HP 8610, HP 8630, and HP 8740. The sounds of the working HP 9015e are not satisfying as those for the HP 8610, HP 8630, and HP 8740: the HP 9015e sounds rickety and as if it is falling apart. Every time I print something, I wonder if this will be the last page I can print — I have owned this printer for less than one month at the writing of this review and there was a two-week delay before I could set up the printer at my office: I should not feel this way about a brand new printer. The output “tray” for the HP 9015e is a disappointment and it does not hold printed pages well; it certainly does not hold printed pages as securely as the HP 8610, HP 8630, or HP 8740. So far, I have been able to print several pages as well as scan to PC, initiated via the PC, but I have not been able to test the unit to its full extent. Installation using the HP Smart App was TERRIBLE! The connection options for the HP 9015e are wireless, ethernet, and USB: all three should work, yet the HP Smart App refused to install the printer via USB connection. After trying to connect the HP 9015e to my Windows 10 PC multiple times — too many times — using the HP Smart App, I downloaded the only other available software option to provide printer/scanner funtionality. This software was also problematic as it directed me to wireless or ethernet connection, rather than USB connect to PC. However, after multiple attempts, the USB connection between the HP 9015e and my PC was established — and accepted by the software; one should not have to endure inquires from software regarding one’s choice of connection type — the owner of the device chooses the connection type, not HP via its software/app. Since I need a printer/scanner/fax at my office, I decided to keep the HP 9015e, rather than to return it. However, I do have concerns about how long it will function and I am still in the process of determining which of its stated functions operate properly. I do not appreciate HP trying to dictate how I connect and use the printer for which I paid: I chose the USB connection and I chose to disable wireless printing since the printer is for my use (I paid for the printer and I pay for the cartridges), not for the use of others (who may wish to try to establish a wireless connection) at my place of work. It is worth mentioning that the HP+ option did not appear when I installed the HP 9015e using the software rather than the HP Smart App; this is not good business, HP, as everyone purchasing this unit should be offered the same “bonus” options. Based on my experience with a firmware update for my HP 8630, I would recommend that you disable HP updates. After the last firmware update, my HP 8630 would not recognize the perfectly functional printhead installed in the printer; I had used my printer without issues prior to this firmware update. After that update the HP 8630 displayed a message that the printhead was now missing or damaged! To make a long story short, I was forced to purchase a new printhead for $179 in order to continue to use this printer! I view this as unacceptable and bad business on the part of HP. I have no intention of going through that for the HP 9015e; I plan to turn off HP updates so that they cannot be installed via my PC. Due to the various problems that I have had with the HP 8610, HP 8630, and HP 8740 (especially its paper jams and the non-functional second paper tray), the HP 9015e may be my last HP printer because its build-quality does not compare favorably to any of the three. What happened to the quality of my original HP laserjet and my HP 940c???? I have to wonder about the quality of future HP printers or HP all-in-one units based on the cheap feel of the HP 9015e. I am disappointed, and I would not recommend purchasing the HP 9015e.

I had an HP all-in-one Envy a few years ago and it was a great printer, until it just stopped working one day (about 1.5 years after I bought it). I was not impressed. I then bought a similar priced Brother printer, and it was just awful. Prints were terrible. I decided to give HP another chance with this printer, based on reviews and price point. I have been using it for a couple months now and love it. The prints are very good, fast, easy to connect. Scanner is great too. It is a bit loud, but nothing to worry about. Happy with this purchase.

A much improved product than the 8000 series with their printhead problems. I personnally find the price a bit high but it is the best if we compare it to other products of the same quality and capabilities.

Definitely the worst printer that I've bought in a decade! I thought that I'd give it some time to see if the issues were sortable, but here I am 6 mos after purchase and the printer is still a serious PITA! The printer has good print quality and is fast but the software is terrible. Setup comes with "Wizard" software but it takes some serious knowledge to get it working (I am pretty computer-literate, and I struggle. Daily). Scanning took a long time to figure out. Finally, "printer offline" is also a major problem, because almost half the time I go to "quickly" print something, the printer is offline! WTF? This leads to a troubleshooting session that can last for over an hour before I can print! POS!

HP has been a reliable printer brand for me for many years. After a sad detour with a Brother printer that broke in a way that was totally un-fixable, 2 days after warranty expired, I was in need of a printer so I returned to the HP brand. This printer does a great job. My only, yeah... but... is because you can only print through the app (desktop). You cannot just 'command P' (on Mac) and print whatever you want. You have to ensure there is a saved file, open the app, select the file to print, then print. So that is a bit of a pain in the butt. If it was much more straightforward it would be a 5-star printer. As it isn't, only 4-stars. I still recommend the printer but hope my review will help others know about printing through the app. I didn't know this was the case and would have chosen something different, that was more straightforward.

I wanted a good printer with great scanning qualities. Trying to get this wireless printer online was and still is a nightmare. I to tried do this myself initially through the HP link. As I was going through the process it was indicated I need new drivers. I purchased these at a cost of $162.73(1st Mistake). When I did get a HP rep he said I didn't need these drivers and were probably Tried later in the day and got a Virtual Rep who said she would have someone contact me. Well I got a call from "Adam" who said my computer was corrupted and would clean things up for me. Well he cleaned things up for me at a cost of $650.00. Company out of Delhi. Trying to deal with HP was the worst and most expensive experience I've ever had. When I did manage to speak to a HP rep they said, on at least two occassions they couldn't help me and could not connect with techs who could possibly assist me. I still can't print documents off the internet. TALK ABOUT FRUSTRATING.