have used this twice and both times the paddle has stopped turning after 40 minutes and is like soft serve, what am i doing wrong?

It should take less time since this only goes to a soft serve stage unlike their older discontinued model. The paddle is moved by magnets and can not handle any harder stage unlike mechanically driven one. Make sure you refrigerate for a couple of hours first. Also turn it on about 5 minutes before adding anything so it has time to cool down first. Sorbets take less time.

Does this machine truly make 2 quarts? I have a Cuisinart that claims to have a 1.5 quart capacity, but it never produces much more than 1 quart.

I purchased this model about 6 months ago from Amazon and have used it several times. I follow the recipe for a 2 quart batch of custard in my ice cream recipe book, and that batch fits comfortably in the mixing canister -- leaves about 3/4 of an inch to the top rim.

when will additional mixing bowls and blades be available for purchase? they're not for sale on amazon and they're "currently unavailable" elsewhere!

The manufacturer still has no supplies as of Oct 2021. That is important because the major defect on this machine is that the bowel seems to be the weak link, and you can't obtain a replacement, so the whole machine is unusable if you have one with only a defective bowl. You will know if your bowel starts to squeal when turning. It will only get worse as time goes on till it seizes up and there is no solution to the problem as the manufacture has no replacement bowels for sale

what is the bowl made of?

The 200 LS has the aluminum bowl and the 220SSY has the stainless steel bowl.

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🍦 Freeze Time, Not Fun — Make Every Scoop Legendary!

NO MORE FREEZER WAITS - Self-freezing tech means no pre-freezing, so you’re always ready to create
CONTINUOUS CREAMY PERFECTION - Built-in compressor lets you make batch after batch without downtime
SMART COOLING MOTOR PROTECTION - Extended cooling keeps your dessert perfect; motor protection ensures durability
CHURN UP TO 2 1 QUARTS OF PURE JOY - Generous batch size perfect for gatherings or indulgent solo treats
SLEEK STAINLESS STEEL MEETS INTUITIVE CONTROLS - Modern design with soft-touch LCD panel elevates your kitchen aesthetic

The Whynter ICM-200LS is an award-winning, 2.1-quart automatic ice cream maker featuring a powerful built-in compressor that eliminates the need for pre-freezing. Its stainless steel design and LCD digital timer combine style with smart functionality, while extended cooling and motor protection ensure consistent, high-quality frozen desserts batch after batch.

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Brand	Whynter
Model Number	ICM-200LS
Colour	Stainless Steel
Product Dimensions	28.58 x 42.55 x 26.04 cm; 11 kg
Capacity	2.1 quarts
Voltage	115 Volts
Material	Stainless Steel
Noise Level	60 Decibels
Special Features	Motor Proctection Function. Reliable built in audible timer
Item Weight	11 kg

Whynter ICM-200LS Automatic Ice Cream Maker 2 Quart Capacity Stainless Steel, Built-in Compressor, no pre-Freezing, LCD Digital Display, Timer

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