PHILIPSSonicare DiamondClean 9000 Series Power Electric Toothbrush Special Edition - Sonic Brush, Dark Blue, 1 X C3 Premium Plaque Control Brush Head (Model HX9911/88)

I never used to like electric toothbrushes. Always found them too aggressive, would make my eyes vibrate, the bristles would hurt my gums and any other complaint you've probably hurd from someone. But this one i was pleasantly surprised. The vibration is limited to the head of the brush so your hand isn't vibrating like crazy try to keep your grip. You can change the level of intensity too. The bristles on the brush are so so soft but still manage an amazing clean! My teeth have never felt so clean and yet with such gentle cleaning! I just been for my check up at the dentist and they have said all of my teeth and gums are perfect scores and I have this toothbrush to thank! It's pricey but the best investment ever!

Before this, I’ve never really used an electric toothbrush before. And now, I can’t even imagine going back to standard toothbrushes! It’s really easy to ease, the quality is amazing, and it does a really good cleaning job. The battery could be a bit better and it would be nice to have like an indication that the battery is running low before it powers off. It does however still work a tiny bit after it switches off which is fine. Good value for money!

The power and feel of the sonicare brushes are second to none. I’ve tried others but they don’t get anywhere near the squeaky clean feeling these brushes provide me with. I drink a lot of tea and I’m sure my teeth would be orange if it wasn’t for these being as good as they are! They have a pretty much 2 week battery life, several different settings to personalise your brushing and a nice premium feel to the handle and brush. This has a new style charger (a puck type, so a flat bottom body/handle, if you hope to use an old charger or case). Some come with connected apps and brush head change reminders but that’s not something I’ve ever used. Yes they have reliability issues, which infuriates me because I’ve had sonicare brushes for about 10 years and they still have the same problems with internal components breaking. But I have never once had the slightest problem with getting it repaired or replaced under warranty, so I keep coming back. If a £1000 phone can’t last much more than 2-3 years, should I really expect my £120 toothbrush to do better…?

I recently purchased your Philips Sonicare DiamondClean 9000 pink electric toothbrush, and I am extremely disappointed with my purchase. Despite being advertised as a high-quality and top-performing product, I have found it to be significantly lacking in comparison to my previous ones like the Philips Sonicare DiamondClean HX9331/04 and the Philips Sonicare DiamondClean Rechargeable Electric Toothbrush, 2019 Edition, Rose Gold.Firstly, the battery life of this toothbrush is unacceptable. Despite charging it fully, it only lasts a fraction of the time that my previous toothbrush did, leaving me without a functional toothbrush in the middle of my morning routine. This is a major inconvenience and has caused me to have to constantly interrupt my brushing to recharge the device.Furthermore, the travel case that came with this toothbrush is cheaply made and does not provide adequate protection for the toothbrush during travel. The case does not securely hold the toothbrush, and it has fallen out multiple times, putting the toothbrush at risk of damage.I expect a higher level of quality and performance from a toothbrush that is marketed as a premium product and sold at a premium price. I am extremely unhappy with this purchase and feel that it is not worth the money that I spent.I would like to request a refund for this product, as it is not performing to the standards that I expected and I do not feel that it is a good value for my money. I have always been a fan of Philips products and used them for years, as well as highly recommending them to many people who have also purchased them. However, this experience has left me feeling extremely disappointed and dissatisfied.I hope that you will take my feedback into consideration and make the necessary improvements to your products to ensure that your customers are satisfied and receive value for their money.

First handle that arrived was awful. The pressure sensor didn't work at all and it's operation was very loud to the point it was basically unusable. I put a different head on it, and this helped initially - but the second you pressed against your teeth to brush at all it was incredibly noisy again. Like a rattly vibration inside the handle.I ordered a new one and returned the broken one, and the new one is working 95% perfectly. There's still a loud vibration sound but only when i apply pressure a certain way (although still not going beyond it's 'recommended pressure') but it's forgivable.I expected a little better quality from these to be honest, considering the RRP of the item. However - I will say that coming from a different Oral-b electric brush to this one its certainly much better. More so than I expected. And at a steep discount it's fairly worth it.The app works great, but it's not something I plan on using much going forward - I just tested it out. Battery life is great so far.Would be 5-stars if the consistency and very likely the longevity of these handles & brush heads wasn't seemingly as bad. I fully expect based on my initial experience and other customer reviews here and elsewhere on the web that I'll have to get this handle replaced/fixed atleast once within the warranty period but only time will tell.

Love this toothbrush. My teeth have never felt so clean. Almost as good as a clean at the dentist.