Dolphin (2025 Model) Explorer E50 Wi-Fi Automatic Robotic Pool Vacuum Cleaner, Waterline Scrubber Brush, Ideal for All Pool Up to 50 Feet in Length

The media could not be loaded. I am writing this review after two months using an E50 unit. Fairly disappointing for such an expensive robot. The robot continuously gets stuck on the main drain. REALLY? It can stay on the drain for hours without any notification instead of cleaning the pool. See attached video.When it is not stuck, the movement is completely random. I do have a large pool an after 2.5 hours of cleaning with the naked eye one can see spots on the floor have yet to be cleaned.About cleaning the water line, when the mode "cleaning the water line only" is selected, the robot stays more time on the floor than cleaning the walls. It does reach the water line, but after a few seconds it looses grip. Then goes to the bottom, drives off the wall for a few seconds, and starts turning around. A lost of time and since it does not clean a wall continuously it misses spots also.The app is not user friendly. The manual drive has a multiple-seconds lag with the actual movement, so it is useless.Finally, notice that if you buy this unit and decide to return it the fee is 50% if the box has been opened and 20% if unopened, and you will need to pay shipping fees. I will NEVER buy anything from this seller again.

Love Love Love this. It works great

Pool cleaner works great when it works. The two years I’ve had it, I’ve been plagued with connectivity issue that’s resolved by unplugging/replugging the unit. It’s broken twice and warranty repair is a pain. You have to pay for expensive shipping, boxes, and shipping material and it’ll take more than a month to get the unit back. I wish it was more reliable for how expensive it is

App could not “find” robot. QR code not valid. Spent weeks back & forth with CS. Kept telling me the app was just a nice thing to have, but not necessary. It was the ONLY REASON I bought it. Got nowhere with “escalation.” Never would call. Must be using AI. Sent it back.

I've had the earlier generation of Dolphin pool robots, and loved 'em. This new "upgrade" is catastrophically worse.The suction motor jammed constantly on the tiniest of leaves, requiring disassembly with a screwdriver. In 30 days of operation, it couldn't go 2 days without getting jammed.Even when it worked, it left huge areas of my pool filthy. It would climb vertical walls and clean the waterline - but even slight gradual inclines stymied it.The wifi and Bluetooth connections failed constantly despite great signal. Dolphin claims you can remote control the robot with your phone to clean hard-to-reach areas, but forget it. The latency is so bad, and connections drop so often, that it's a waste of time.

The media could not be loaded. The first Dolphin I ordered was DOA. I phoned customer support who gave me this long run around of requirements such as videoing the power supply and then videoing the unit in the water to prove that it does not work.I simply returned it to Amazon instead and re-ordered a new one. The new one works perfectly. In two hours it has cleaned the entire pool bottom and does a fair amount of cleaning along the water line. Best pool cleaner ever!

Robot wouldn’t run for more than 5 minutes. I set up a return but learned they charge a 50% restocking fee. I’ll never buy a big ticket item like this on Amazon again. Could have easily returned to local store. And I am a very frequent Amazon shopper.

I ordered both this unit and the Dolphin Nautilus CC Supreme. This unit has a single larger basket for the collection of debris however the Dolphin Nautilus CC Supreme is a much better cleaner in my opinion. It is heavier has thicker cable from power supply to vacuum, larger power supply and is noticeably heavier.